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“Alex was knowledgable, helpful and friendly, helping us replace our daughter’s lost phone. From nightmare to dream scenario with a very smooth process. 5 Stars!”
11AM - 5PM
36 Fenn Rd, Newington
Electronics
“Matt and Jesse were fantastic. Phone broke late afternoon, they had me up and running quickly, completely understood my needs . Very knowledgeable, I'm a regular customer now!!
Donna P”
11AM - 5PM
2450 Main St, Glastonbury
Electronics
“Outstanding Service from Luis Colon and Karl at Verizon Glastonbury!
My husband and I had an absolutely phenomenal experience at the Verizon store located at 2450 Main Street in Glastonbury, CT yesterday. We arrived around 6:30 PM, just 30 minutes before closing, needing to upgrade our phones. Despite the late hour, Luis and Karl provided the best customer service we have ever received at a Verizon store, truly tag-teaming to ensure all our needs were met.
They efficiently worked on transferring our lines, all while engaging us in pleasant conversation that made the time fly by. What truly set them apart was their dedication to ensuring our account was perfectly set up. They took the time to review everything thoroughly and even advocated on our behalf, resulting in a decrease in our monthly payment!
We are so grateful for their expertise, kindness, and willingness to go the extra mile. We will definitely be making this our go-to Verizon location from now on. Thank you again, Luis and Karl, for such a positive and seamless experience!”
“Absolutely great. Whenever I've needed anything serviced Bernie or John or Greg are here that day or the next. I've been a customer over two decades. Too quality equipment. Top quality staff. Top quality service.”
“Outstanding service from Mingo and Chase! They stayed late to ensure my carrier switch was successful and handled everything professionally and efficiently. Really appreciated them going the extra mile to help me - even staying 30 minutes past closing. This level of customer service is exactly why I chose T-Mobile and left my old provider. Highly recommend this location! Thank you!”
“Jared helped me out when my Windows became corrupted. He was able to recover all of my files and re-install. Open and honest about pricing and always checked in with me before moving to the next step. Thank you very much!”
“Came into the store look for a new phone and Kiana was incredibly helpful with the questions I had. She made the process simple and I left with a brand new phone.”
“Haven't been to this game stop yet been living in this town for a while and have not even noticed that there was one there have to go check it out sooner or later”
11AM - 5PM
1055 Kennedy Rd Space B, Windsor
Electronics
“I recently to visited my local t-/mobile store in windsor with an issue concerning my cellphone. I was assisted by Luis & Irving and have to give both these two young men special commendation on how they took care of the issue, offered solutions and fixed the problem.
They also made sure as a customer of over twenty years, that I received the best package for my loyalty to the Company and his kind of customer service is rare these days in the'I business world. Please if you visit this location, ask for either Luis or Irving and you won't be disappointed.”
“Charles and Brian are amazing. Totally helpful for our unique needs. Highly recommend. In this day and age, no one provides service like this. These guys care about their customers and are easy to work with. We will definitely work with you again and recommend you to all who inquire. Thanks again for the convenient, helpful, and affordable rental!”
11AM - 6PM
122 Prospect Hill Rd, East Windsor
Electronics
“If it wasn’t for Brandon’s help today I would have left T-mobile. Him and Gavin have the best attitudes and they were so helpful. I went into this locations so discouraged. I have been a t mobile customer for 10 years and I was appalled at my phone experience with the company, having had on going issues for two weeks while I was trying to upgrade a phone that was not longer working. As a parent and the GM of a company not having a working phone was a huge problem that they expected me to wait a week to fix….
I called Brandon at the East Windsor location very upset and he told me to come right down and he’d do everything he can to help me. Best experience ever in all my 20 years of having a phone line. Thank you Brandon and Gavin! I hope this company knows how lucky they are to have such great employees. 10 stars and a million thank yous to Brandon”
“I love these guys they are respectable their showrooms are clean they're straight up they let you know what you're getting into before you do the furniture was delivered on time they kept communication with me until my furniture was delivered great job guys keep up the good work I would recommend if you're looking for furniture or anything for your apartment please go see them from here where they put their customers before profits”
“I have been getting my older McIntosh equipment serviced here for several years and have bought some incredible new components and speakers from them as well. These guys know it all, are super nice and not pushy like a lot of other dealers. After years of building my system it's finally where I want it to be. Totally recommend this place if high end audio is your thing!”
“The young ladie named Rechel (sorry if I misspelled) deserves a raise point blank period . No matter how full the store is she provides the same energy and passion needed to assist each and everyone and go above and beyond to make sure each and every customer leaves store with the upmost level of satisfaction.... Keep up great work and each visit to your store is a enjoyable interaction”
11AM - 6PM
421 W Farms Mall Ste 115C, Farmington
Electronics
“After a frustrating 4-hour journey bouncing between T-Mobile locations, I would highly recommend visiting the West Farms Mall Branch. It was there that I finally had the pleasure of speaking with Assistant Manager Maya Sears Powell, who patiently and professionally attended to my needs. Her excellent customer service was a shining example of the high standards that T-Mobile should strive for. In contrast, my earlier experiences at the Hazard Avenue Branch had left me overwhelmed,but Maya's outstanding service redeemed my faith in T-Mobile's customer care.”
11AM - 5PM
1200 Park St Ste 1W, Hartford
Electronics
“cricket ....After losing my SIM card to my phone I want to cricket on New Britain avenue it was told that my account would not come up and to go to cricket on Park Street in Hartford Connecticut!! I enter cricket not knowing that my passcode had already have locked out already and that I would never be able enter my account!!
I spoke with store manager Cathy she tried her best to help me get my issues resolved she called customer service also the help desk to see if we can change my information that was entered incorrectly my name was enter as Dizzy my name is Stacey I didn't know my pin or my password that was another problem but still Cathy proceeded to try to get my phone back to work, I left on the first day with no hope that there was no way to find my information about my account that I have had since 2017 , 7 years service that had to end the next day because I went back to talk to Cathy with the information that I had written when I set up my account and once again we couldn't get into my account!! I close my account and open a new one and started all over with the new phone number what a headache was that I had to call a lot of doctors and every other important people to provide my new phone number changes for emergency contact!! Cathy once again oblige me with setting up the new account with my information and setting up my my account .. I left the store more happier than I started out on my second day!!
Cathy went above and beyond her duty to make sure my issue was resolved and that my phone was back online I sincerely think Cathy for all her amazing calmness and work at The cricket!! She is amazing manager I can't thank you enough I greatly⭐⭐⭐⭐⭐⭐ appreciate your service and if I have any more problems I'll be more than happy to come back and speak with Cathy thank you!!”
“My husband and I came into Aaron's looking for a bedroom set and a living room set. Patrick the manager on duty took great care of us and made sure we didn't settle with just anything and for the right price. His personality is amazing with a sence of humor threw the roof. Thanks Patrick from Tyree and his wife”
10AM - 5PM
380 W Main St, Avon
Electronics
“Saved my relationship with Big Red! Without going into too much of the backstory, my first ever trade-in for the brand new Samsung s23 promotion went sideways immediately. The website could not identify either phone during the trade-in process even though they had been verified before my purchase. Fortunately the manager and assistant manager were able to pull this dumpster fire together and I've been getting my bill credits successfully since March 2023.”
“I went to the 7/11 Store to Get a 1/4 lb Hot dog w/Big gulp combo on the app which to my Surprise was Hot&Fresh! The Service Clerk guy who's name I don't know was Very Helpful& Courteous today! This was a Very Good Customer service Experience&I'll be Returning to this 7/11 Store Again Soon.Thanks??”
“I went in to get a tablet for my 2 year old nephew and had no idea which one would be best for him. Neli was extremely helpful, kind and efficient. She helped me get the perfect tablet and helped me put a new screen protector on my phone. Neli is awesome”
“This store is fantastic! I went in there today to have my unsuccessful eSim corrected and activated that customer service tried to activate, but customer service sent me to a store. The young man and lady in there this afternoon went above and beyond to fix my issue and did a grest job. Very highly recommend store !”
“Excellent service at a great price !!I had a circuit board that had a very small component with (2) wires broken & loose from vibration that needed to be reattached / stabilized. It was completed in less than 4 hr.'s. & it NOW works PERFECTLY. There are Highly Recommended by me, YES.Frank”
“Over the busy Black Friday Weekend one of the Best Buy employees, Brian, helped me so much! The store has a lot to choose from and he swiftly helped me find the right section and the correct product for my needs! Thank you Brian!”
10AM - 5PM
2912 Main St, Glastonbury
Electronics
“Look, to go for the first time, I loved it, you know, it has the best workers with a smile and good charisma with the best desire to help you. I loved it because they gave the best service to my son-in-law. We left very happy. Besides everything, they even gave us water ? to drink. and they didn't take long with respect even though we arrived late thank you why many stores vote you for a place but there always with Respect blessings never change the best employees.”
11AM - 4PM
741 Park St, Hartford
Electronics
“It’s been a while since I’ve been into a physical Beat But location but re commend this one and will be back. I was impressed with the large selection of appliances and open box options for a bargain hunter like me, 2 things I didn’t expect. On top of that I had a small issue with an order I placed online and came to pick up, but “Big Kev” took great care of me and got me all squared away in a matter of minutes.”
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“The staff at this location on Cottage Grove Road in Bloomfield was courteous and super helpful. I got waited on right away and got the issue I came for resolved quickly. Can't ask for better service than that! I came late in the day too, which can sometimes mean tired salespeople anxious to close up. Not this crew! Thanks!”