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January 2024 by Bernadine Caesar
Went to boost store on the 28 Dec to get a new phone,told sales person that I wanted to spend between $800- 900Sp wanted to give me an iphone11,I said no what about an iPhone 14,Sp then told me about iPhone 15 and the merits of having an iphone15,after about two minutes,I told Sp I cannot afford the phone I want,much less the iPhone 15Sp realize that she did not have the phone in store and called main store to get the phone I wantedSp from the other store wanted to know why I did not get an iPhone 15 and that I should get itI was then told that the iPhone 14 would cost $850 and that to give them 20 minutes to half an hour to get it to the store.I told the sales person that I will be back later that evening,went back that evening and Sp did not have it. I told SpI will be back the next day which was 29thNext day Sp call to say she had the phone.I had to tell Sp that the next day(30th)was the only time I could comeWent to the store(30th) and Sp try to activate the phone,for what ever reason phone could not be activated,Sp called the main store again and was told they do not have the phone in stock and would I take an iPhone 14 Plus,and it would be there in 20 minutes to half an hourI said okay and I would like to finance it,so Sp did the paper workAfter 2 hours the phone was delivered, it was three hours between the time I went into that store to the time I left15 minutes later the phone rang,only to be told Sp was so sorry and the phone cost $100moreBy then I was so upset,I went back to the store and told Sp to take her phone back,and went over all I said in the beginningSp then told me it was okay to take the phoneFast forward to 15th ,got a text thank youyour payment of $111.and centsNow,can you please explain to me a phone that cost $850 will cost almost twice that amount in the next 13 months after I pay the finance company you send my paper work toTHIS IS A SHORT VERSION OF MY COMPLAINT
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January 2024 by Mariliz Figueroa
Great customer service waiting time was in and out! Will recommend
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January 2024 by Helene Stech
Had a very nice experience at the Bloomfield Boost mobile. Staff is very knowlegble.
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December 2023 by Rhonda Martin
Good morning good people
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December 2023 by Michele Smith
Stopped in today for help getting rid of weird messages I was receiving. Staff was able to help me in minutes. Will keep coming back to this store. Always excellent customer service.
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December 2023 by Zahra Todd
Very helpful gentleman very patient quickly done with the process
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December 2023 by Eshaan Bosh
Today experience was very great and helpful thanks appreciated
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December 2023 by Shane Blake
Good service never have any problems.... recommend anytime
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December 2023 by IAN CLARK
Very helpful in shopping for a phone and plan.
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December 2023 by Wanda Lopez
Very good experience with employer. Sai. Very informative
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November 2023 by Bernadette Myers
Well the experience with the gentleman was great he was very nice.. But the lady, well I had 2 bad experiences with her 2 separate times she was very rude...I had misplaced my phone I was desperate at that point..Ask her the price and was I eligible for payment plan for the phone...She said quote" You can't get a phone for nothing we don't have payment plans, in a very rude. Plus I knew that wasn't true.. I'am glad because I almost just purchased one out right, but the rudeness turned me off...So I walked out...Well that evening I found my phone...
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October 2023 by josefina tolo
Terrible service. Was yelled at by th employees.
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July 2023 by Tamara Jarrett
I had a great experience when I went to the store, the representative helped me with the problem very gently and the store was kept clean and nice
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April 2023 by Hollywood
It was awesome he was willing to help in every aspect zubair thanks a billion
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February 2023 by Shawnika Jordan
When walking into This Boost Mobile is smell like cigarettes ????smoke so bad that I had to keep the door open and ask the guy that work there if he could spray and he did and he also Apologize I could not understand what he said his name was and he didn’t have on a name tag ???????