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June 2023 by George J.
Had an insurance check and they would not let me deposit it into my account. Closed my account!
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May 2023 by Ryan Reardon
5 stations but only 1 teller working??? waited long time. big bank with no work force
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February 2023 by Everything Epoxy Installation LLC
This is the best Bank of America branch, staff in very professional and friendly.
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October 2021 by T. Y.
Akan helped me out. I was in at 9am and was taken care of by 904am. He really listened to my concerns and helped me out quickly. Appreciate that because I had to be somewhere right after. I've never really had an issue with this bank location. The staff are professional and friendly and seem to want to resolve your issues. I also didn't realize we can make appts online, so I really appreciate that they've always helped me as a walk in. They should advertise making appts online though on their door or something so people are aware. Also some of the atms don't work quite often which is an inconvenience. So going forward, I would like to see the equipment/tools working more times than not
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September 2021 by T A
Akan helped me out. I was in at 9am and was taken care of by 904am. He really listened to my concerns and helped me out quickly. Appreciate that because I had to be somewhere right after. I've never really had an issue with this bank location. The staff are professional and friendly and seem to want to resolve your issues. I also didn't realize we can make appts online, so I really appreciate that they've always helped me as a walk in. They should advertise making appts online though on their door or something so people are aware. Also some of the atms don't work quite often which is an inconvenience. So going forward, I would like to see the equipment/tools working more times than not
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March 2021 by Bob K.
The worst bank I've ever dealt with! I went there to cash a check draw on Bank America. The teller advised me that there would be an $8.00 charge because I don't have an account there. I represented that it was a Bank America check. She said since I don't have an account it's an $8.00 fee. I wouldn't do business with Bank America if they were the only Bank available!! I told her I've cashed 100's of checks at banks checks were drawn on, and never paid any fee! I told her I wanted a receipt for the $8.00 fee. She represented that they don't give receipts! I will be filing a complaint with the Connecticut Banking Commission! This is the tellers Picture!
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May 2020 by Jeff S.
Great local branch. Everyone is friendly and knowledgeable. Only reason for not getting 5 stars is they dint have a drive through teller.
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March 2020 by Gaetano Pagliano
Horrible bank. Here now and there is a line out the door. There are 4 people behind desk and one teller working . Other just starring into space. Horrible service
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February 2020 by Aryanna Marquis
I called to have a transaction cancelled because money was being taken from me that I didn’t approve of. They told me that there was nothing they can do. I called the Bank of America in Windsor and I wish I started there. Terrible service.
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January 2020 by Brian B
slow! not because they were busy just turtle like operation. 7 people working and one teller. literally standing for 15 minutes in line and it’s not even busy.
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November 2019 by Emom Forbes
I had to wait 1.5 hours to meet with a notary to complete a 5 minute transaction
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August 2019 by TC W
I really like doing business at the branch.
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June 2019 by CC Beautiful
Excellent service every time I visit. I book my appointment on line and never have to wait when I arrive. The staff are friendly and helpful and do everything they can to ensure you accomplish what you came there for.
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May 2019 by andre samuel
Only one bank teller ...30 minute wait time guarantee.
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December 2018 by Maria Rosu
Great costumer servise / Madeleine / my favor
