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February 2024 by JACK MATERN
Alex was great. Very helpful. Solved my problem in no time.
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February 2024 by Michael Lohle
I'm writing to commend Joe at the Bethel Wireless Zone for his outstanding support through a prolonged billing issue. After changing our family's phone service over the Verizon, we mutually discovered that one of our phones did not have an expected rebate applied and Joe graciously and courteously took several of my calls, first to figure out what had happened and then to fix the issue. Joe escalated to multiple levels of management and then met with me a month in and we collaboratively resolved the issue together. My experience with phone stores has been generally negative over time but happily, Joe's personal touch and tenacity in resolution ensured we all had a positive experience. Bravo, Joe!
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February 2024 by Linda McAllister
Leo was very helpful and fixed my issue. Thanks Leo!
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February 2024 by Val Stagen
Leo helped me with all my phone troubleshooting, Thank you so much !
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January 2024 by Robin Oliver
Awesome these guys! Leo and Joe!Thank you:) Always helpful and patient!Robin L Oliver
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January 2024 by Jorge Valverde
Alex and Joe were very nice and knowledgeable!! Recommend 100%
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January 2024 by Ian Farley
Geo and Alex, are very efficient and knowledgeable in their feild, and made my experience every enjoying.
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January 2024 by Christine Simmons
Joe was amazing! He truly got what we needed done and was very patient.
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January 2024 by Deborah Demarkey
Joe and Leo are the best my phone I bought is great and they are thorough and explained everything to me any time I have something to figure out no matter how dumb it is both of these guys are the best I would recommend the bethel Verizon store to anyone and go in to see Leo and Joe
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January 2024 by Louise Johnson
The service is above and beyond at this store! My daughter was visiting from overseas and her phone stopped working - she was only in the States for 3 weeks so we didn't know what to do. They offered to loan her a phone and set her up for a month of service so she would have a way to communicate with Mom when she was out and about. It gave me a lot of peace of mind, and I was so impressed with how caring they were and willing to help with our unusual situation. This is the kind of service that can be hard to find these days, Bethel is lucky to have them right downtown - can't recommend them highly enough!
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December 2023 by Fran B
I would like to express my gratitude. And thanks to Joseph at the Bethel verizon store. He is extremely knowledgeable, friendly, and courteous. He helped me transfer everything from my old phone to a new phone and I noticed his coworker Leo was very good with other customers as I was waiting, would definitely recommend the Bethel Verizon to any customer looking for help
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December 2023 by John S.
Rude, inconsiderate of people waiting, and then failed to honor very minor equipment contracts with the "previous management". Lost my business....
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December 2023 by Michael Fusco
Went into Verizon not knowing much about the new Apple phones and left with a full tutorial. Leo was great, answered all my questions and took his time to find the best deal. He was very personable and we talked about a variety of topics while my data transferred to the new iPhone. I would highly recommend Verizon in Bethel and to ask for Leo.
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November 2023 by MacGregor Lynne
Just had a great experience at Verizon in Bethel with representative Tyler. In our case, we were looking to upgrade phones, iPads, etc. Tyler was extremely patient and took the time to explain all the nuances of the new iPhone 15. He made sure that all of our questions were answered before we left the store. I would recommend Tyler without reservation to anyone looking to upgrade their phones. He also said we could stop in anytime if we had any questions. For older folks like us, this is extremely comforting!
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September 2023 by Jamie Nisbet
Went to the store yesterday to trade in my old phone for the new version, and Will made the process SO smooth. Very happy with my experience! Cute little store.
