Best Western Danbury/Bethel offers a convenient and comfortable stay for travelers. The hotel features a unique lobby decor with a resort-like ambiance. The rooms are generally clean and spacious, though some guests have noted the need for updates. The staff at Best Western Danbury/Bethel is a mixed bag. While the front desk team, including Tommy and Ravi, are described as professional and efficient, some guests have encountered challenges with the check-in process and a rude interaction with a staff member. However, the night auditor and the breakfast area staff are praised for their pleasant and helpful attitudes. The complimentary breakfast at the hotel is a highlight for many guests, offering a variety of options such as eggs, sausage, Belgian waffles, yogurt, and fruit. Some guests have noted that the breakfast is more suitable for children, with a focus on high-carb items. Overall, Best Western Danbury/Bethel provides a decent stay, with clean and spacious rooms, a convenient location, and a generally friendly staff. However, some guests have raised concerns about security, lack of microwaves in the rooms, and the need for updates in certain areas of the hotel.
Good location rooms were nice and clean accommodating and friendly. free breakfast nothing to speak of.
June 2024
The room was clean, beds were comfortable, Clerk was kind and friendly. The continental breakfast was great.
June 2024
The rooms are clean and quiet. The staff doesn't speak good English. The breakfast....ok if you're a kid and like all that high carb stuff. No hot breakfast like eggs and sausage. We've been to other Best Western's that had a great breakfast . The location is very convenient.
