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January 2024 by Ra A
The pharmacy are awful all worker there they not helping always complain for prescription which is it from Dr. for example today my mom do have an surgery and they refuse to release her medical for pain because it was oxycodone. She keeps suffering from 3:00 PM to now it’s 8 pm and I have to take her to the emergency room because the pharmacist not released her medication even when my mom doctor called pharmacy she keep complaining and says she’s not gonna release her medication. It’s awful I don’t recommend it. Have to find other Walgreens that’s better to serve you guys or change from Walgreens go to CVS better much better and it’s not the first time I have medication to pick it up there is something going on with them.
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December 2023 by M
If I could give less then a 1 Star I would... On 10/31/2023 I went to Walgreens for a COVID vaccine that I made an appointment a month ago and was told that they haven't had it in stock for weeks . I was told someone called, they did but they didn't leave a message . It would be great if they did .. After leaving it was very hard for me to find one because I wanted the Pfizer vaccine. Calling around I was told that there was a shortage. I was able to locate one and I was very lucky to get the last one at a Beacon pharmacy.
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December 2023 by Mikey Rollin
Nice people, very polite
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November 2023 by T C
Great experience at the Pharmacy. I came in before closing and they were helpful with a prescription I desperately needed and were very knowledgeable. I appreciate after a long day, they went the extra mile to help me out! Thanks again!
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October 2023 by Michele Fischer-Paul
My elderly mother called the pharmacy for a rx refill 2 days in a row. She was on hold for over 2 hrs then was disconnected. The following day she waited 1 1/2 hrs on hold to speak to pharmacist. I called the main number and spoke with manager. Apparently the pharmacy was closed for 2 days because they didn’t have a pharmacist on staff. As a courtesy to ALL Walgreens customers, there should be a voicemail message indicating the pharmacy is closed. It is unacceptable to have called 2 days in a row with no one picking up pharmacy phone line. My mom needs life saving medicIne and now has to find a different location to receive her refill. I personally will no longer use Walgreens. I hope that their corporate office sees this review and takes appropriate action to 1.find appropriate pharmacy staffing and 2.change the pharmacy voicemail accordingly in the event no one is on staff. If I could leave a zero star rating I would.
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August 2023 by David Valle .Realtor
Went in today 8/16 to the Berlin location to speak with the pharmacist about combined prescriptions. She was really very very helpful. There were some things she could not say as she is not my doctor but I left there way more confident than when I arrived. Thank you.
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June 2023 by Jen k.
The Walgreens Pharmacy in Berlin has the most incompetent group of folks I have ever encountered in my entire life. They are rude and quite frankly just not smart enough to handle any questions about price or side effects or generics vs non. They only know what the screens tells them and have no other answers for you except to blame your insurance company. Bots would do a better job. They lack of any sort of training or knowledge of insurance or medications. Save yourself the aggravation and go anywhere else.
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June 2023 by Marleena C.
I really like this Walgreens location. It's super close to my house and has fantastic options. It even has cute gifts! This year I did almost all of my Easter shopping here for the kids in my extended family. I found cute Squishmallows here for my daughter as well. The candy and snack collection is where it's at. The staff has always been friendly and courteous. It's an overall comfortable shopping experience!!
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May 2023 by Phil Pasco
The sign in the restroom says employees must wash their hands before returning to work, but it should also say that employees should at least wash the restroom from time to time too. The men's restroom was so disgusting that I was glad to be in a pharmacy just in case I needed medicine for whatever I might have caught in there. Really, This place needs a good power wash.
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May 2023 by Robert Ozycz
Moved my prescriptions here from the CVS across the street because of horrible problems with mix matched prescriptions, if them not being ready on time, it was the best decision I ever made for my meds. There's no floating pharmacists, and they have their pharmacy much more organized than the CVS ever did. Haven't had any discrepancies except for ONE problem with primary authorizations from my doctor which has nothing to do with the pharmacy itself. So what a great store and great pharmacy? definitely recommend.
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May 2023 by Tom P
This is the only pharmacy to refuse cash for people with either limited insurance or no insurance. Horrible staff, think they are better and know more than Doctors. Get a grip, the internet has all the knowledge you paid thousands for to do your job.
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March 2023 by T.H H
Always been good to me,courteous and real...
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September 2022 by THAI_8X
What customer? Take it or leave it. NEXT.
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June 2022 by Stevie Kahrmann
Nothing like having the window slammed in your face by trash employees when you're trying to get your script. Take your business to a different company.
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June 2022 by AL ZAMA
The drive thru service is trash. They have no idea what customer is. They keep telling you to get back in line.
