Hardware Stores in Berlin, CT

“They have a nicer showroom and a bigger, cleaner space. Had parts on hand. Glad these places are still around. Prices were better than other places after brief internet search. Overall, positive experience. If only they handed out free coffee and donuts ... but contractors have a beer belly already and should spare the added calories.”

“They sell lots of tools at very affordable prices. They are not top shelf quality, but they are certainly not garbage, and for the cost, they are a good deal.They also stand behind their products with a warranty that is no hassle...I have been trying to restock my nitrile glove supply for months, but for some reason, they can't keep up with demand. I guess people must be hoarding. Also, the shelf space is much smaller than it once was, so this is seemingly a contributing factor. I have been buying these gloves here for years now, but ever since the Covid-19 pandemic break out, I can't get them. Auto workers are considered essential, so it would be nice to get my hands on a box. I use them because of grease. For Covid-19, I have been using soap and water or hand sanitizer.C'mon man, get more gloves and stock them fuller (more shelf space), like it used to be.Update (11/13/2020); After several months of frustration, I was finally able to buy a box of gloves... they only had the one box for triple the usual cost I was paying...Update (3/19/23);Looks like they finally got caught up with things. Stock has been replenished.The prices of the gloves are back down to Earth.”

“This Home Depot may be smaller than others but I had to leave a review for the customer service desk worker named Lailah. On 7/3 I had a difficult return on an item purchased by my contractor (who went missing on me) Lailah was so patient and went above and beyond finding the order to do the return instead of a “we can’t do it” she made a horrible situation a bit better. Thank you again!”

“It’s been a delight working with the staff at modern plumbing. Professional help with decades of experience made our kitchen & bathroom ordering easy & simple. I’m more than happy to shop with a well run local business.”