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June 2024 by Steven Csutor
Had what I needed
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June 2024 by Kelvin Aquino
Great deals
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June 2024 by William Shepard
Bought a mini tire changer that was damaged. Very easy exchange.
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June 2024 by JoeBanks
Love this place
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May 2024 by leeanne frisina
Purchased a mower lift only to find out it most likely had been a return...partially assembled with parts missing. Brought back for replacement with debit card i used and bank proof of purchase but Manager said that didn't matter I needed receipt. Original cashier didn't put my phone in system... The manager said there was nothing she could do, raising here hands in the air, but, she said I could have the "broken" one back.
I drove 40 min home and found receipt but it had been through the wash (my luck)and wasn't legible. I called Corporate and they quickly pulled my transaction and I drove back to the store. The manager didn't come out when the cashier called her but I did complete my exchange. Cashiers and store attendants were all awesome on both of my return trips but this manager needs a lesson in customer care. She could have saved me a 40 min trip, gas, etc. by placing a call to Corporate while I was there saving both time for me and the store employees. While I will shop at HF again, it won't be in the Berlin CT store.
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March 2024 by Bob Serra
Always a good experience
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March 2024 by Geremias Montalvo
Friendly staft
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February 2024 by Gypsy Rivera
Need tools go to harbor freight tools nice and cheap a mechanic won love
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February 2024 by Kizzy Wilson
We bought dog cages..staff was super supportive.
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January 2024 by Bill Furman
Great supply of tools and great service,very helpful people. ?
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December 2023 by Lissa “Lissalaloca” Gonzalez
Very friendly and very helpful and organized store
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December 2023 by Steve andrychowski
Inexpensive products that I occasionally find useful.
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December 2023 by Bryon Westcott
Customer service at Berlin CT store is worst I've ever seen go out of you're way to go to any other harbor freight ???????
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December 2023 by Tracy Riordan
Great location for buying reasonably priced tools! ( :
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November 2023 by Mark M.
Huge selection of all tools and equipment with low prices for good quality products.
