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July 2024 by Elizabeth S
I have been using this pharmacy for years now. There are only a few choices in the area.
They are often out of medication. You absolutely must call them for a refill if they are initially out. They say they will refill it once it comes in, but that is not true.
They are habitually understaffed. I don’t know what CVS corporate is doing, but I tried to pick up my medication from the drive-through window three different times last week (week of July 15-19) and there was a sign posted all three times to go inside. I am injured.
On the final time I tried to pick up, which was a Saturday, the sign said that they would be open for seven hours on Sunday, and to come get medications then. Ridiculous.
The staff is always pleasant, but I think CVS corporate has caused major damage.
I tried to switch my meds to delivery, because they advertise on the window, but it’s nine dollars per medication per delivery. No thanks.
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July 2024 by Kim Heller
The cashier at this location was amazing! We went in for one item, and she made us aware of some really good sales. No pressure at all. We were able to get a lot of items without spending very much money at all.
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July 2024 by Ian card
An auto refill medication was not refilled until 16 days after it was needed. They were unreachable by phone and didn't get refilled until I stopped into the pharmacy to inquire about it's status. The staff was uncaring and did not respond to the issue when I spoke to them about this problem.
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July 2024 by Rich Zeh
Pharmacy is horrible
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April 2024 by Michael Harris
Does not open at 7 am.
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February 2024 by Nicole Edwards
Hana made sure I met my budget and another employee made sure I received a health package to start this year off #WELLTHY. Much appreciated from a busy #Bizmom and #Bossmama. Thank you!!!!
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February 2024 by Lauren DeRosa
This is literally the only CVS I will ever go too. The pharmacy staff are so friendly & always helpful, I look forward to seeing their faces every month?! The CVS staff are also very nice & make sure anything I order through their photo center is perfect, they’ve remade things for me with no fuss or charge ?
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November 2023 by Mrs. Shneck
Pharmacist man,has NO manners at all. Very arrogant,snobbish,and unfriendly! He would not answer any questions about my vaccine appointment. The he mistakenly made 2 appointments when it should be only 1. I will not be going to this pharmacy for vaccines anymore! Totally rude pharmacist!
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November 2023 by Elizabeth Tyrrell
Was at the CVS in Kensington for my vaccination today. Aditi administered my shot. She was very pleasent and helpful. I also want to mention an employee we deal with often. Brenda ( at the drive up window ) is consistently pleasent and cheerful . She really appears to enjoy her job. Kudos to both these employees , they are truly an asset to CVS.Betsy TyrrellBerlin, CT
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November 2023 by Roxanne Arizona
Bethzaida is amazing and super helpful! Always a smile on her face when I walk in :)
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October 2023 by Kayla S
A very disappointing experience - especially with the vaccination appointments. If you’re thinking of selecting this location to receive any kind of quality care or a positive, considerate experience, I would highly encourage you consider another location or different pharmacy all together.The wait times were very long, the sign-in online didn’t work which required several groups to then wait in the pharmacy line to ‘check-in’ then to be told by the vaccine tech we weren’t showing as an appointment on his device only to go back to the line and wait to ‘check-in’ again.The worst part however was the tech administering the vaccines had zero kindness nor consideration nor provided any explanation of what he was doing.An overall really bad experience and I wouldn’t come to this location for a pack of gum let alone a vaccine.
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October 2023 by Juan Velazco
We found what we were looking for after all. Thank you.
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September 2023 by Karen Caplik
I went to the CVS Pharmacy today in Kensington and was extremely appreciative of the service received from Brenda. She was very helpful and her time and effort were over and above. She is a true asset to CVS! Thanks Brenda!
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August 2023 by M Almada
Me and my friend walked into cvs looking for Aquaphor when an employee asked if we needed help finding anything and we said no and didn’t think much about it so we kept looking . Another employee started watching us and making us uncomfortable eventually when we are about to leave the 2 employees, started walking behind us and told us we needed to leave because we didn’t have a parent with us and accused us of stealing. So I will be taking my business to Walgreens now.
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August 2023 by Marlen Yeske
I had a wonderful experience with the woman that took care of me through the drive-through also inside the store