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October 2023 by Steve Pifferi
Charged $3.00 to tape up a box. Employee not friendly. Try Pak Mail or UPS Farmington where they don’t charge exorbitant fees for tape.
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August 2023 by Jayme Lamphere
I keep trying to bring packages on Saturday. During posted business hours to find the door locked and the place dark. Third try on a Saturday to locked doors. Hours either need to be updated or the overall "closed" status of this business needs to be updated. Time of writing is 3.19pm on Saturday. Posted hours are until 5pm on Saturday. Have watched 3 seperate folks try the door as well since I failed.
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July 2023 by Joe Graff
Rude and impatient staff. Want to charge $6 to print out shipping label for Amazon return. Don’t waste your time here
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June 2023 by breanna roy
tried doing quick prints here. the online order said it "required a manual quote" so i placed it May 31st and UPS automatically input June 1st 2:00pm as the date I would receive the quote. well, i had heard nothing by the evening so i called and was told the woman who gives quotes was at another location and couldn't access the document, so i would hear from her the next day. now it's June 6th, still nothing. talk about "quick prints" alright! very poor way to do business, never trying it again.
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April 2023 by Valerie Forin
The staff here is always friendly and I’m in and out quickly. Such a cute location in a cute plaza.
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April 2023 by David M.
Hours are wrong on door f store and online! I went there to drop off package and they were in there helping a customer and shewed me away!
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February 2023 by Sam V M
I still don’t know how they are in business this store. All the associates are rude and never helpful. Very rude and don’t care. I always says it doesn’t cost to be nice. Go to another store
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October 2022 by rchrstnsn
I can't speak much regarding UPS as a whole or their delivery, but the woman who helped me at this location was polite, knowledgeable, and worked quickly. Based solely upon the convenience of the store and the employee I interacted with, I will go back (so long as the corporate, delivery element manages to get my package to its destination).
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December 2021 by Derek S.
I needed to ship a package back from an online purchase. Prepaid shipping Label was emailed to my phone, UPS avon wouldn't scan it or print the label. Wanted me to email it to them and pay $5 email service fee....won't be coming back. Printing a label should be free, even the library only charges $0.10.
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December 2021 by Carol Hunter
The manager at this store is unhelpful and dismissive. Having shipped a 'time sensitive' package from here to San Francisco and notified the recipient to look out for it, we then had to spend days after the anticipated delivery date to try to find it. The store blamed the driver for being unreliable and was unable to offer any other assistance to deal with our issue. The manager at the store just wasn't interested in helping us, she just kept repeating -" there's nothing I can do, I suggest you call UPS customer service" The main UPS tracking system is not much help either. After several more attempts to get it to where it needed to be, we were very upset to find out that the package was on it's way back to us! All in all, a very unsatisfactory outcome.
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November 2021 by Lorraine C.
I needed to have a package mailed by 5:00 pm on Saturday and arrived at 4:40 pm only to find the store closed. Very unreliable and now I will have to pay an extra day in rental fees for 3 items I had rented.
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September 2021 by Chris Broast
This location claims to have a notary. Upon arrival I went into the store, am employed said is have to wait 30 minutes for her manager, who was thought to be a notary. After waiting (although I had gotten some work done!) I go in to be told by said manager that they do not offer notary services. He did, however suggest a place. That was cool. Yet not cool to be the number 1 suggestion to only find it a no-go. I still love UPS though.
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July 2021 by Michael Konover
They make up their own rules about notarizing documents, which are different than what is allowable by law. They also don't show up when they say they will be there.
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July 2021 by Hollace Juster
I have no qualms or anticipation when I need to go to the UPS Store in Avon. I can’t tell you the names of the staff as others have but they are all knowledgeable and very efficient when it comes to the service I need. Mostly returns. When I’m stumped looking for the email with my return information, which can happen, I give my phone to my helper and it’s swiftly found and my receipt is printing and I’m on my way. Thank you UPS staff.
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April 2021 by Samantha Kime
I’ve been by this store a couple of times now, to drop off Amazon items to be returned. The employees have always been pleasant. Today was no different — Taylor was very friendly and she got me in & out quickly and painlessly!
