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March 2024 by Maddie S.
We brought our golden retriever in for a TRIM since we couldn't get an appointment with our other groomer. The man shaved him down and left patches when he shaved so close you can see his skin. Please do not bring your dogs to their groomers, I cannot believe they allow these people to groom pets.
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February 2024 by Susan Patricelli Regan
Good prices, efficient good place to shop for pet needs of all kinds
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February 2024 by Joan Packer
Good inventory, nice staff
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February 2024 by efd d
Every time I go to this petco the employees act like I’m bothering rhem just for stopping by. They’re consistently unfriendly, unhelpful, and just make you not want to shop here.
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February 2024 by Laree Gottschall
We attended puppy classes and we were happy with how much we learned
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February 2024 by Doc Dg
Service great
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January 2024 by Marianne Stone
We had a great experience this morning at Petco in Avon. Took our 2 doggos in for nail trims and Erica took them in and did a phenomenal job. Our usually anxious long-haired mini dachshund was the perfect student. Erica was very pleased with how she behaved, as were we. And our rescue mountain cur also did very well. Would absolutely recommend this store and Erica!!
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December 2023 by james Boothroyd
Have been shopping prices. Your cost for Wellness Puppy Food is not competitive. Variety is also limited. Any sale prices are very limitedWant to continue going to Petco. Our family has seven pets who use your store BUTSomething is wrong with this picture
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December 2023 by Robert Phelan
Stock/variety was poor. Out of lots of product. At checkout, I had 7 items and there were no bags. No bags! When does that happen in retail? And the clerk didn’t even tell me. He just left everything on the checkout counter for me to deal with. Offered no assistance whatsoever. I will probably never return to the store.
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November 2023 by Ayanna M
This petco sucks. Walk up and says cash only and then I run across the street to get cash and come in and they don't even have the size of dog food I normally get. Only massively large or really small.
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October 2023 by Elizabeth
Cashier tried to trick me into signing up for the new rewards plan without telling me there was a monthly subscription fee for it. Kept telling me that I should "just hit OK" without reading the information, then kept trying to avoid telling me what the fee was when I asked several times. Sketchy as hell and I will not be back!
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August 2023 by Tricia B.
This Petco is located between Puerto Vallarta and Staples in Avon, although each is stand alone and has space between the buildings. Parking is decent for space. As Petco is where the pets go, there is grass in front of the store with two poop bag stations and a trash can. Inside, most of the space is the store, but the grooming station was open with dogs being attended to, and there were signs for training classes available. I may have been here on an off day, but this Petco is cluttered in terms of supplies. There were a lot of carts out with stock, some even blocking the shelves. A lot of areas will need facing, although the food sections were really well maintained. More importantly, the living animals also looked well maintained. Their cages were clean with food and water clearly available. They were all doing their thing - turtles crawling into water, snakes hiding, mice running on their toys, and canaries tweeting suspiciously.
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August 2023 by Simir Johnson
I made an appointment and brought my dog into the Simsbury/Avon Petco to be groomed, and all they did was give her a bath and clip her nails. No wonder the bill was so cheap. Ended up having to go somewhere else a few days later to be groomed.A complete waste of my time.
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July 2023 by Josiah Schlee Media
Do not let these groomers touch your pets. If I could give negative stars I would. I have a miniature Australian Shepherd with a double coat, and they shaved her.Double coats provide a layer of protection against the external environment for the dog. Shaving it away removes that protective layer, resulting in insufficient protection from temperature, parasites, sun damage, and wind. Shaving also damages the coat because it doesn't regrow in the same fashion. My dogs coat will never look the same again and is already suffering from frequent skin irritation due to the lack of protection. These people know nothing about dogs, and quite literally ruined my poor dogs coat forever. Shameful, grooming department should be shut down.
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July 2023 by mike grappone
No pond gold fish went there 3 times over a two week time frame
