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June 2024 by Donald Coleman
The Reviews say it all! I have obtained 4 mortgages in my 35 years of life and this company is by far the worst mortgage provider I have ever worked with. I work with Trish Martin very un professional, almost as if doing her job is a burden. I highly recommend NOT using this company!
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November 2023 by Sophia Y
They deposited my first payment check in July, then 4 months later, they sent me a letter saying that they did not receive my check. Are their servicing dept scammers or stupid???
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August 2023 by Jt Bane
Worst experience of my life!!! Buyer beware and stay far way from these people.
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June 2023 by Marc
Norcom did not come through with the best rates for my original mortgage quote, but they were very responsive and helpful in understanding some of the details. They matched an alternate supplier's rate originally and I chose them to go through the process. However, in the long term before closing, they had issues allowing lower rates from that other competitor (stating that I needed to get a full application submitted through which would affect my credit score which I wanted to avoid), even though we weren't under the rate lock terms yet. They had even misquoted a rate (for lower than it actually was) without realizing it and they would not honor the misquoted rate at their expense. Once the mortgage was fully locked in, they sold it to a different mortgage lender in the first two weeks of having it.They also do not have much information security built in it seems like. Once I closed on the house, I received about 20 different letters from various places for mortgage scams and mortgage insurance scams. I presume that was a leak through their system as they were the only ones who had access to the address, or they are selling information after they close. It did not make me feel great about the security of my information with them.While the upfront assistance was helpful, that quickly declined through the process and I will be avoiding Norcom in the future.
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May 2023 by J H
My husband and I worked with Brianna Turgeon in the Mystic, CT location. Brianna fights for her clients! Her service was impeccable. We were first time home buyers and she made the whole process seamless. She is friendly, meticulous, and goes ABOVE AND BEYOND!! We will be working with Brianna in the future for all of our lending needs! She has us for life! 1000/10
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May 2023 by Nadia Makhoukh
There’re just scammers and they keep charging you for things that they are supposed to cover for new construction. I worked with Kevin Allen and I really do not recommend his services. Horrible experience.
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April 2023 by Tony D. Melandro
Norcom Mtg is great for all renovation loans , FHA 203k loans, Fannie Mia Homestyle loans, VA loans, New Construction loans, CHFA loans, They have all loans to fit your needs
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February 2023 by Kinsie Peterson
Chris Mitchell just trolls the internet insulting people. He might be good at his career but he has a rude online presence which probably reflects his character.
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October 2022 by Jenn Millas
Worst customer service I’ve ever experienced. I needed assistance and was told exactly what to email to their customer service department (that you can’t contact by phone only by a special email) apparently they also needed a piece of paper with my signature on it (was never told this) and instead of replying to my email or calling me which I said “please let me know if you need anything else” the issue was never resolved and now another week later I’m dealing with an even worse situation. When calling the basic customer service line they told me they are not aloud to reply or contact back from that email. What kind of customer service is that? Ridiculous.
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September 2022 by Zachary Martin
Very easy to work with overall great experience!!
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September 2022 by robert young
Friendly people went fast answered all my questions
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September 2022 by Michael Lawlor
Very professional and honest, would strongly recommend them!
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September 2022 by Grant Leonard
Very fast closing. Great communication. Super easy walk through process. Highly recommend them! Michael Weinstein is the man!
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September 2022 by Kelly Dias
I have Them as my Mortage for about 3 years and some of that is good. But i wouldn’t do my Mortage with them again in the future.
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August 2022 by Ally A.
Great rates ..refinancing was quick and easy...Customer service was amazing.. I worked with Mike Tuley and he was quick to assist and get right back to me