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April 2023 by Nicki S.
My fiancé preordered flowers for our anniversary.When he arrived and saw them, he said "these look dead." The leaves were all cracked and had holes, too.The store clerk told him "just put them in water and put the plant food in there, and they'll start blooming"Day 3, still very dead.
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December 2022 by Jacque Lemelin
Melinda was so pleasant and sweet. She went above and beyond to make my purchase as nice as possible!
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December 2022 by Chhavi Sharma
Loved the fruit basket. The quality of fruits are v good. Very fast delivery
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November 2022 by Bela Danielsen
This was the best customer service I’ve experienced in a long time. Kai and Melinda were so helpful, pleasant and made sure my purchase reflected exactly what I was looking for. Thanks; I’ll definitely cone back to this location!
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November 2022 by J M
The best store hands downs staff is helpful friendly
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October 2022 by Bob Dole
Ordered online for pick up with less than 24hrs notice. Everything was ready on time and looked amazing! Great product and great service!
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June 2022 by David Perry
OMG the presentation and design of the basket are out of this world fresh fruit and Candy just Great
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May 2022 by Allis Kensing
Order was not delivered as stated. Store was difficult to contact.
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April 2022 by Kim Trumbull
Just received a beautiful arrangement from the Avon, CT store. I was not home and the driver (James) contacted me about where to leave the delivery in a safe place. He was so kind and expressed concern that the bears would eat it (lol) since no one was home. I appreciated James's sincerity and eagerness to do his best. You have a great employee there! :)
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February 2022 by D Stiles
Quick delivery during holiday season.
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July 2021 by Steve W.
Extremely disappointed and dissatisfied. Tried to send a special delivery to my wife on her birthday and they screwed it up. Though they offered a mere refund (which doesn't really make up for the missed moment), they didn't do anything to "make up for it." This place is overpriced to begin with, but when they can't even get the order right, it just adds insult to injury.
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July 2021 by Theresa M.
I am a realtor and place TONS of gift orders with EA. I noted on a recent order that the delivery should be made after 3:00 when the elderly clients (85+ years old) returned home from closing on their new property. It was my intention that this be a wonderful surprise for them to enjoy at the end of a very long & busy day. Instead of quickly calling ME to advise the requested delivery time could not be accommodated, and inquiring if I'd like to make other arrangements (perhaps deliver next day?), the driver instead called the CLIENT at 12:00, as they were leaving, and told them to start calling their (elderly) neighbors to find somewhere to drop it off. Needless to say, this caused these poor folks added, unnecessary stress as they were struggling to get to the closing on time and ruined what should have been a happy experience upon their return home. It also made me look foolish as if I had no regard for their time. I called the store to express my disappointment and inquire as to why no one could give me a quick call prior to delivery and was told the order was left with a neighbor so it's really "no big deal". I subsequently called corporate customer service and was told they couldn't "punish" the store for not extending me the simplest courtesy of letting me know my order couldn't be delivered in the manner I requested, and therefore, was nothing they could do.
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May 2021 by Mel S.
Placed an order late in the day after the last batch of deliveries went out. They Went out of their way to put a smile on someone's face!! So appreciative!! Thank you!!
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April 2021 by Andrew Bloom
Very nice arrangement.
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October 2020 by Monique Vallera
Five star experience from start to finish!! I called for next day delivery. They were super accommodating with my request for specific time for delivery and special request for my arrangement. The finished product was delivered timely and was beautiful!
