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November 2023 by Dawn Burns
I had the BEST and most professional experience with John Ruiz when I opened up my new bank accounts! Absolutely everything was taken care of eliminating my time in floundering!! Every question was answered and with such pleasantness and intelligent humor! I will DEFINATELY recommend CHASE and John Ruiz to anyone out there. This space provided doesn't give me room enough to give John Ruiz his appropriate accolades. Thank you!
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November 2023 by A M
John Ruiz is an excellent banker and the branch is my favorite in CT
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May 2023 by Barbara Smith
What a waste of time advisors absolutely does not want to cooperate and listen to their clients
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December 2022 by Steven Lam
Henry Porter has constantly showed genuine support for me, and most importantly my family's financial health. I was left in shock by the assistance he provided in a tough pinch we were in, especially before a major holiday. His branch has always been professional and courteous. I cannot thank Henry enough. Henry has gone over and beyond!
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July 2022 by Channing Corbett
Excellent branch. Modern and nice inside. Not sure why the low rating. Came in late on Friday and the folks helped with my business account. Super kind and helpful. Lucky to have a chase branch near me (although still a 30 minute drive).
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May 2022 by ella yud
The worst branch of CT they ruin reputation of Chase
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March 2022 by Samantha S.
Went in looking for a medallion stamp which apparently is difficult to find. Tia informed us that one was not available at that particular branch but then went out of her way to contact other near by branches to find one for us. Her customer service was above and beyond.
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January 2022 by Lei Pan
Very nice and helpful staff
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August 2021 by Weliton DaSilva
No one can override a simple check. They will waste your time and tell you there is nothing they can do.
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February 2021 by Calloway Cook
Called weeks ago about signing up for Chase Private Client and my rep never called me back. Tried calling multiple times today about opening a business banking account and they never picked up the phone. Will try the Hartford branch; these people are useless.
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September 2020 by Anmol Singh
Love this bank This bank manager So nice so kind full And so much helpful I hope the Chase can get all those kind of people there branch
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July 2020 by Joan Brown
Sign at bank says Temporarily Closed. No notice, nothing to customers. Probably will be permanently closed. Can you give zero stars?
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June 2020 by Jose Rosado
maxes my withdraw at $800. However, great staff
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May 2020 by Katharine Lange
Wish I could give 0 stars - Chase is the biggest funder of the fossil fuel industry. This is unacceptable. It's imperative that we divest from fossil fuels immediately. Please consider changing banks if you care about your future.
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October 2019 by Anita C.
We actually came here to close our account. This specific branch is nice. Easy parking. Very new and clean designed branch. Hot chocolate and coffee. The space looks modern and calm. Staff is friendly. Fast service; was helped right away and didn't have to wait long. Was given free bags as well.
