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December 2023 by david rosenfield
Hi, I had Carefree put a bathroom remodeling floor a lot of things spent a lot of money. Last year. My showerhead had a problem. I called the plumber cause I did not know what the problem was. When I called Carefree customer service, I explained the problem to them. They told me we get back to me which they did. They gave me a website to do to see if I get warranty on the showerhead. When I called them back, I asked why I had to do the work. The part was only 50 bucks. We looked it up. And he told me I should’ve called him and looked at the website and it should not take the showerhead off. Also, he told me to take pictures which is no problem and also take pictures of the water which she made a big deal about it for 50 bucks after spend a lot of money. It’s a family business, but. I asked to talk to a supervisor, and I did not talk to her. She relayed the message to her secretary. I don’t think that was good Customer Service you had to take the part off and order to know the problem after I spent a lot of money on the Plumber. Did not want to solve the problem. They washed their hands to it. I wouldn’t recommend them because of the problems I had.
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December 2023 by Krishnamurthy Shyam
We hired Carefree Home Pros to install a shower stall in our master bathroom. The entire installation was done in about 4 to 5 hours. The finish was aesthetically pleasing and the installer left the place spick and span, just the way it was when he arrived. He was punctual, polite and professional and I recommend him highly. The same person came and installed a seat in the stall and it was done as meticulously as the earlier work. Thanks, Carefree Home Pros!
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November 2023 by Margaret Preto Rodas
I have nothing but good things to say about Carefree Home Pros - from start to finish, they were amazing. Eric, our salesman, understood my dad's needs & budget. He did not try to upsell us - he mentioned we had choices, but didn't pressure us. The day of install - 4 wks after we ordered - Paul arrived on time & ready to work. He kept my dad & I informed from start to finish. He was happy to answer any of our questions & showed me what ge was doing throughout the day. He started with demo at 9 & was done by 4:30. This new shower gives my 91yr old dad more room with proper lip/ramp, grab bars & sliding shower head. Highly recommend Carefree Home Pros.Service: Shower refinishing
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November 2023 by Beth Madigan
My partner and I are delighted delighted with our newly installed step in shower. We were comfortable and pleased with Carefree Home Pros from our first meeting through the finished install. They were timely and Paul Caruso, the installer, was organized and tidy. He kept us informed of his progress through the day; showed us details of the construction as he worked. I love how he asked/was concerned about where I wanted the grab at bars to be installed. The job was very organized and they were done in a day. Thank you Carefree Home Pros, for a beautiful job.
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November 2023 by Catherine Natale
The walk-in shower more than met our expectations. The installer, Paul Caruso, was not just incredibly hard working, but a precise carpenter. The plumbing contractor José was great. We are very pleased.Services: Bathtub replacement
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November 2023 by Paul Puccio
Chris "H" from Carefree Home Pros installed a new walk-in shower in our home yesterday. He arrived on time early in the morning. He ensured that our floors and stairs were protected and proceeded to demo our old shower and install a beautiful new one. When he finished he did a thorough cleanup job and took us through the operation and maintenance of the shower. The finished product was exactly want we wanted. Throughout the entire long day Chis "H" was professional, extremely hard working, and a pleasure to work with. I recommend Chris"H" and Carefree Home Pros to anyone planning a similar project.
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November 2023 by Deborah Lavoie
We cannot say enough about this company and especially Paul Caruso our installer. Also have to mention Kurt the plumber. Paul knocked it out of the park. He explained and went over every detail of the install. He saw right away within 5 minutes of being there that he needed to get with a plumber for our water baseboard heater before he started demo. Got the plumber there. Kurt was a pro in knowing how to handle the situation. They figured it out and got it done. We were amazed how quickly he worked all while being friendly and personable and meticulous in his work. We also had painters here who were blown away by the finished product and one of them may be calling to get their showers done and want to request Paul. 5 plus stars! This job was worth every penny. We are extremely pleased with the quality if the product and workmanship. Highly recommend the company and Paul Caruso!
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October 2023 by Althea M
We are delighted delighted with our new step in shower. We were comfortable and pleased with Carefree Home Pros from our first meeting through the finished install. They were timely and Paul C., the installer, was organized and tidy. He kept us informed of his progress through the day; showed us details of the construction as he worked. I love how he asked/was concerned about where I wanted the grab at bars to be installed. The job was very organized and they were done in a day. Thank you Carefree Home Pros, for a beautiful job.
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October 2023 by Susan Levine
Just one week ago our step in shower was installed. The process was so organized, professional and thorough. Our every question was answered and addressed. We admired the great care paid to every detail. Shane and Rich were a wonderful team! Grab bars were fitted and installed to exactly where we needed them. And… all was cleaned up fastidiously. We appreciated all this attention to making the process smooth, well done and exciting.Thank you CareFree Home Pros!
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September 2023 by ernest malafronte
Installation team headed by Paul Caruso, and including Nick and Plumber Stan did a great job.Very professional, neat, and worked out "old" House issues ,I'd recommend this team to anyone.Thanks
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September 2023 by Karen P
We couldn't be happier with the service I received. The installers were professional and worked very efficiently. There was a problem with the plumbing being set too high and that was quickly remedied. This company is proficient in everything they do. We are very satisfied with the work that they performed.
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August 2023 by K Mo
From my initial meeting until installation was complete - the team at CareFree Home Pros was the epitome of professionalism. I was guided through the selection and pricing options, and the day of the install the technician, Chris was super easy to work with and installed my new shower beautifully. I am very pleased with the final results.
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August 2023 by Kevin M
From my initial meeting until installation was complete - the team at CareFree Home Pros was the epitome of professionalism. I was guided through the selection and pricing options in a clear and easy to understand manner. The install team was efficient and friendly in scheduling, and were able to accommodate an expedited install. The day of the install the technician, Chris arrived as scheduled and was super easy to work with. He installed my new shower beautifully and in about 5 hours. I am very pleased with the final results.
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August 2023 by Lydia Watt
Chris Howell removed two very old bathtubs and tiles renovating our bathtubs into those of 5 star hotels. Exactly placed handle bars for safety and convenience, plumbing fixtures designed just for us aided by an excellent plumber, and soap dishes and shampoo shelves precisely positioned. In just 3 days we now have the bathtubs of our dreams. The work was done expertly and meticulously with total clean up afterwards. Carefree Home Pros deliver what you choose and order with a meeting beforehand with a representative showing us our options and pricing. You'll never regret calling them for their superior service. Enjoy your new bathtubs and tiles only a phone call away.Services: Bathroom tile reglazing
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August 2023 by John Parasiliti
We had 2 bathrooms done over. One bathroom had tub taken out and replaced with just shower. Also sink fixtures and toilet replaced. 2’nd bathroom had new shower installed along with new sink fixtures and new toilet installed. Also, grab bars installed in both bathrooms. All of this work was done in one day! Shane Rascati and Chris Howell along with other workers did the transformation. They were amazing! They were professional and knew what had to be done and did it, They were very polite and respectful. Everything was cleaned up and finished by late afternoon. Alex Mann was the consultant that came out to our home initially to formulate what was going to be used for products as well as what was going to be done. He too was knowledgeable, professional, and respectful. Karli Anglis was customer representative that reviewed and coordinated everything to be done so that work would go smoothly including that the right products and amounts were ready on installation day. She also worked with us on scheduling the day and time of installation. She was extremely helpful, professional and respectful. Everything went as planned without a hitch! To conclude everything was great including the cost which never varied once agreed to. We could not be happier with the whole process. The bathrooms look great, everything works properly and is totally functional for our needs. Bravo to the people of Carefree Home Pros.Thanks for a job well done! We would recommend this company without hesitation! They all made sure we were completely satisfied and we definitely are!!!Services: Bathtub replacement
