-
April 2024 by John Watson
Had my boots fitted yesterday with Eric. Great guy, took his time and but me in the best boot I’ve ever had. Skied with them today, fit like a glove, no hot spots and perfect flex. Had a great day!John W. (NJ)
-
April 2024 by Paula Idea
Great shop and great selection. Eric helped me find insoles to help my feet. Super knowledgeable and helpful. Lara had some great recommendations for indoor footwear to help support my feet. Wonderful selection of shoes and footwear. So glad to have this business in our community.
-
February 2024 by Lesley M.
I've been stifled by pain from giant calves and swelling for decades. I decided to give Eric and Lara a chance and had boots fit at Local Experience. This is a true craft. I was blown away with their knowledge, skill, and personal service. If you want freedom from pain and to truly enjoy your skiing experience from here on out, get to Local Experience! Run! Don't walk! Thank you, guys!
-
February 2024 by Elise T.
I had the same experience as most of the other reviewers when shopping here. The owners were very nice, but whispered to each other a lot while I was trying on various snow boots. I would have left because of the whispering (no one else was in the store at the time, and the whispering made me feel like they were going to gouge me on the pricing), but it had snowed 12 inches the day before and I needed high snow boots. I don't normally check pricing, but because of the whispering, I did online when I got home. Four online sites were selling the boots for 1/2 the price I paid of $130. I went back to the shop the next day to point that out and when they refused to pay me the difference, I asked for a store credit for the difference which they also refused. I asked them if the boots were last year's model since they were so much cheaper on numerous sites and the woman told me they were this year's. I checked online that night and they were 2 years old. Don't wait until you have no other options when going into this shop like me. You will likely have the same experience. They could have done the right thing as I was not asking for a refund, but they refused.
-
February 2024 by Shanna Higgins
My husband and I have been skiing and trailing for years. We stumbled on to Eric and Lara several years ago, now my husband will not go to anyone else for boots and custom foot beds. If a specialist knows what he is talking about and the knowledge makes you better …then take the honest recommendation and improve! He is the boot Dr for skiers and speaks the truth. Lara also full of great info and knows all the local trails .
-
February 2024 by Henry Brooks (Henry Brooks)
If the "local experience" is being talked down to by a couple of jaded grifters then the name is certainly accurate. They wanted to charge me $150 just to TRY ON ski boots. Guy thinks he's gods gift to boot fitting.Anyways I went to Le Feet Lab instead. They were professional and helpful and they matched my industry pro deal, unlike the jabronies at ~thE LOcAl eXPeRiEncE~
-
December 2023 by Tory Kronschnabel
Anyone who has left a bad review is simply wrong. Eric and Lara are the absolute best. I have never had ski boots as comfortable as the ones Eric helped me with! I am even buying my entire family boots from here because Eric fits boots so well. My family knows that I will buy them boots but ONLY from Eric. Him and Lara are incredibly knowledgeable and will ensure you are fitted properly. I am a ski instructor and could get discounted boots but I choose to have Eric fit me because it's 110% worth it! Don't make a mistake and go somewhere else. Go to Eric and Lara for all of your ski boot needs, you will not regret it.
-
September 2023 by Nancy Wilhelms
Outstanding experience here. The owners are knowledgeable and have a fantastic inventory to make sure that you leave with the shoes that are just right for you. I’ve had surgery on my feet and finding shoes is a challenge. Eric spent lots of time fitting me with custom orthotics and two pairs of shoes that meet my hiking, biking, walking and travel needs. And my feet feel better than they have in years! I highly recommend this store and its caring owners and will keep coming back. If you have tricky feet or just want some great footwear, stop here!
-
September 2023 by Gertrude Hall
Absolutely horrific experience, do not give these people any of your time or money. They seemed excited about the fact that we had such a negative experience. We are locals and have lived in the valley for over 30 years, I had heard both negative and positive experiences, but my daughter needed new ski boots and we had wanted to support a local business. I have never in my life been talked down to and ridiculed the way Eric did. My only suggestion is that if you do go into this business, do not have an opinion and do not ask questions, because you will be talked down to and made to feel absolutely awful.
-
June 2023 by amaryah donaldson
Always so helpful, I love the knowledge they have on all their products. They work so hard to get a shoe that will make you happy and feel right. I've been working in the kitchen for many years and this is the place I go to get my shoes.
-
May 2023 by John Egbert
I have somewhat problematic feet and Eric did an awesome job talking me through different options and ultimately recommending the best approach.I am extremely particular about things like how my ski boots fit, and Eric heard out my perspective. After doing a thorough analysis of his own he developed a perfect recommendation. My boots have never been more dialed.I think a lot of skiers go into shops thinking they know what they need. For most ski shops, this attitude is necessary because frankly even a lot of people who call themselves specialized “boot fitters” don’t know what they’re talking about. In reality, most of us are not experts and don’t really know what we need. If you go see Eric make sure you have an open mind because he will be able to figure out what’s best for you.Lara was also very helpful although I interacted with her a bit less.Service: footbed and shell modification
-
April 2023 by billy boo
Horrible . I stopped for a simple bike brake wire and was told I did not know what I was doing and needed to leave bike for brake adjustment. I said it's just a broken cable , the guy argued and said It wasn't and implied I was stupid for thinking it was as "they do not break". Got a cable from igloo for 3 bucks and replaced the broken one today . RUN ,these guys are rude , uninformed and condescending and don't know what they are doing , or lie and are trying to upsell for profit.
-
March 2023 by Hannah Dixon
Went for a boot fitting appointment. I was made to feel like an idiot the whole time I was in the shop. My questions were answered with rude and snarky comments. The boot fitter seemed disinterested and rushed even though I had made an appointment and was the only one in the shop. Go to Epic Mountain Sports instead.
-
March 2023 by Randall Z.
This master boot fitter Eric Russell is not very nice. He seems to have lost his passion for his profession and the $75 nonrefundable appointment fee is ridiculous. If you need a follow-up the next day in regards to a boot fitting the day before he will refuse to see you unless you pay the $75 again.
-
February 2023 by Stacey Giffin
The owners are very knowledgeable and provided a white glove experience. Highly recommend this shop for your ski mounting/boot fitting needs. They also have a great selection of high quality inventory, love having an opportunity to go in!
