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November 2024 by Catherine Zhang
Staffs in this store location are always so patient and helpful!! I have moved away from this area but always have been coming back to this specific location to resolve Xfinity/Comcast related issues. The customer service at this location is excellent!!
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October 2024 by Jackson Lawrie
Garbage customer service
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October 2024 by John Quinn
Wonderful service provided at this store. Walking in and asking to cancel is way easier than fighting Comcast over the phone. Thank you Xfinity Store!
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October 2024 by Michael Kong
I wanna give a zero star but i cant do to poor service. Does it really take 2 people to help one lady out then skips me to help someone else wow really poor service
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October 2024 by mel FLO
I am appalled by my experience at the Xfinity store in Applewood, CO. The manager, Justin (OPID#zph), was outright rude and disrespectful, not just to me but also to the Xfinity agent I was on the line with. To make matters worse, one of the employees had the nerve to raise their voice at me. It’s infuriating that no one seemed willing to help or even explain things properly. This kind of terrible customer service is unacceptable!
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October 2024 by N M
Slow to help customers. 4 reps working all “helping” one customer while a dozen of us wait to return equipment. Won’t ever rent a modem again since my time waiting to return equipment is not free
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September 2024 by Vladanaum
Rip off corporation, raising card payments without notice and without approval.
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August 2024 by Brooke Hanger
The man who helped me was excellent I wish I got his name because he is the best worker at the store! Long , black , curly hair lol
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August 2024 by Forrest Coleman
Bryan delivered exceptional customer service!
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August 2024 by Gitana Myers
fastest service we've ever had, from cesar. me and my boyfriend went in for Internet, got the modem, and had everything set up and ready in like 15 min. tops. except of course the quick set up of the modem we had to do at home.
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August 2024 by Ashley Holman
Worst service we have ever had at an Xfinity store. Go to a different Xfinity store, I promise you, you will be treated better and they will actually know what they are talking about, unlike the employees at this store. The closest Xfinity store that is a lot better than this location is on Wadsworth.
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August 2024 by Susan Browning
Ryan was an excellent customer service technician. He set us up with two new phone lines. He was very thorough and patient throughout the whole process. He made sure everything was working every step of the way. He saved us so much money. Great job, Ryan.
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August 2024 by Cristina Williams
Horrible sales people! Talked my elderly parents who has had an account with them forever; to open a new account because they needed the sale! My 88 year parents are without their landline that they have had since 1981. They have not been able to make a call or receive calls. Today is 6 days without a phone!!!! ( This is customer service helping! ) Let's not talk about the new equipment thy sent them to install themselves.....................OMG! This is the worst experience EVER!!. Very cruel for my parents. They feel they have been taken advantage of! They were! Shame on you sales reps!
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July 2024 by J. M . Youngquist
By far the best Xfinity / Comcast store I've had the pleasure to deal with. The staff is fast, knowledge and very helpful.
They actually take the time to really help you with your problems and answer all of your questions. I highly recommend them to help you with your communication and visual needs.
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July 2024 by Melody Person
Quick and easy my mother was just paying the bill, convenient.
