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August 2021 by David C.
They were decent enough but if the new reduced hours are 10:00AM-2:00PM and I arrive at 1:20PM I expect them to be open. Please find out what is going on and fix it. I would understand if this happened once but that is not the case.
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April 2020 by Nancy T.
I know that we are at a critical time with the covid19 scare and all US banks are only drive thru, but why do you only have 1 teller !!?!?!?! There are usually 7 cars in line or more and we are on our lunch break, it takes the whole hour just to get service. I see others walking around in the back why are they not helping the customers in the drive thru??? I have been trying to make a deposit for 1 week now.
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September 2019 by Nicki E.
I always seem to get the grouchy lady. She doesn't like to count cash. Sorry. I'm a bartender. I faced my money and it was already banded from the bank when we used it from our drawer. She told me o was holding up the line. When I pulled up no one was there. Lately when I've come through I get a nice guy that doesn't seem to mind counting my money. How rude.
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May 2019 by Justin P.
Didn't realize an entire staff could be so trashy and unprofessional. Worst U.S. Bank I have ever seen in my life! Plus, the ATM is in the worst spot you could've possibly put it in. Save yourself the wasted time, and just drive to another one. I will never walk into this location again.
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January 2017 by Lisa B.
Horrible customer service. I have come several times after work and there are only 1 or 2 tellers working and others sitting behind desks. Not sure what the issue is. Waiting for a banker now but I'm about to walk out. I wish there were another branch near my home.
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September 2016 by Austin S.
Stephen C. took care of me! Had some questions about receiving an international wire transfer. Drive up ATM is usually my choice to deposit cash. The branch is spacious and clean. Friendly tellers as well as desk employees (names escape me.) Compared to my experience with the location on 38th I work certainly drive out of my way to stop in here. Awesome work!
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June 2016 by Sha H.
Had a great experience with the staff while trying to set up a business account.
