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February 2024 by rob dynes
Worst groomer in town!
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February 2024 by Melissa Goad
Honestly I feel like this loaction has gone downhill. The variety of items has lessened and it seems so bleak in there.
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January 2024 by Steve Brunker
Friendly employees building is very clean
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January 2024 by Destiny WR
Would give 5 stars but their inventory is always low or out of stock.
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December 2023 by Darcy G.
The store itself is good and the employees are nice, the problem is the grooming salon. It has such a huge turnover so you can never keep seeing the same person, and whoever you get may not always do a good job. My dog has left with razor burns or not fully bathed, like I think they skipped the bath. His eyes were filthy and I had to cut the nasty fur off myself which is not really what I paid $60 for. I'd recommend seeking out a different, non corporate salon.
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December 2023 by Sarah Schoeder
This is my go to for my fur babies. Always a great selection. Staff friendly and helpful. Many staff there for several years which speaks to good management. I have not used grooming services .
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November 2023 by Ryley L.
We love our kitty Banana! She is so sweet and was taken care of very well by Nicole from Front Range Rescue!
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October 2023 by john daley
Excellent selection and good prices too. But watch out! They sold me a bag of dog food six months past its expiration. Made the poor dogs sick.
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October 2023 by Joan Bridgett
This location seemed to have a bit more out of stock than the one I usually go to, but I may have just caught them at a bad time. The staff was helpful.
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October 2023 by Jj Tt
Kendra did an excellent job on Leo. The grooming staff as well as the entire PetSmart store is excellent. I fully recommend.
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September 2023 by Larry Benshoof
I had a leaking aquarium that was not quite a year old and I was forced to immediately buy a new one to save my fish and my wood floor. couldn’t wait for a torturous warranty request. after spending five hours swapping out tanks and fish and water etc. I then called Lakewood store and asked if I could have a refund because of my difficulties with a warranty process. No dice so I thought well I’ll try the wheat Ridge store. I was helped by two employees, Sam and Faithful who understood the impossibility of the warranty, and simply said bring your receipt in, and we will take care of you. They cheerfully refunded my money and have made me a faithful PetSmart customer for life. No pun intended.
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September 2023 by Larry B.
I recently had an issue with an aquarium leaking and really got very little help from the Lakewood store. they were play told me to go through warranty well that didn't work. I had to immediately replace the leaking tank with many fish so I bought a new kit. I asked them to refund my money for the kit, and I again said couldn't help me go to the manufacturer. of course, pet smart actually owns top fin, so I didn't understand why they couldn't help me in the store. so I called the wheat Ridge store and two employees there, Sam, and Faithful understood my predicament, and told me to bring the receipt in, and they would take care of me. I was amazed! They refunded my money, and made me a faithful Petsmart customer for life!
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September 2023 by Kevin Brown
Great grooming service for my dog. Clean store, friendly staff, great selection. Their pet adoption section is a great service.
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July 2023 by Troy Weatherford
Charged $1 more than posted price. When I asked about it, employee said that was the member price. I went and checked the tag and there was no nonmember price. Scummy tactics, got a refund for the correct price.
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May 2023 by Jan
I've been coming to this PetSmart on Youngfield for 20 years and never have had a bad experience! The people who work at this location are always friendly and helpful. Faithful is so nice and bends over backwards to get the food my four cats look forward to. It's been challenging with the pandemic, and I have totally appreciated the extra mile she has gone at times. Good customer service is still alive and well here!
