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July 2024 by Nick Bennett
The lady working this morning showed up 10 minutes late to open the store. I waited a few minutes, and then walked in only to have her tell me to wait outside. She then told me that my phone wasn't working because it was too old to access the network. I got this phone for a small fee from Boost less than two years ago when they upgraded the network. She said the phone would cost $120 this time, which was fine, as the screen was cracked on my old phone anyway. Before this, however, I also let her know that I got a new debit card recently, and I didn't think the auto-payment processed, which is why I had no service. She did find that to be the case, and I made the payment, but she didn't ask me to update the card on my account for autopay. I think if I waited a few minutes after making that payment, my old phone would've worked fine with the network, despite what she said. Either way, though, I guess I did need a new phone since the screen was cracked on my old one. After paying my monthly bill, and buying the phone, I then asked the employee if she could help me transfer my data. She said that it would be a $10 charge. Are you freaking kidding me!? A $10 charge to provide customer service after I just spent a bunch of money here!? I have never had an experience like this in any phone store, and I won't be returning to this location!
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December 2023 by Platinum Roofing
Nuvia was absolutely wonderful. Highly recommended this place.
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December 2023 by Landis Albers
Employees do not know how to show up on time when the store is supposed to be open
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July 2023 by Budingle
Great customer service.
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July 2023 by Kay D
NOPE! Been to two locations and customer service is not good...rude and unknowledgeable. Phone service is even worse than customer service. DO NOT BE FOOLED BY "UNLIMITED " AND "GIGABITES"! I upgraded plans THREE TIMES and no difference.
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April 2023 by Mack The Knife
They're semi-helpful. A semi nice experience considering they're a mobile phone carrier.
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January 2023 by Mark Stahl
Normally very nice people to work out a problem with...however if you go in on a day when this one employee is their, he doesn't want to help at all, in fact he is quite the as s is behind. I have expressed my concern to him, while still being nice, which only upset him more. This last time I went in, I explained the problem I was having, he gave me back the problem I went in with, I thanked him and wished him a Merry Christmas and left. From the time I went in and left, he scowled the entire time.
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December 2022 by Jennifer Lee
Ive been a Boost customer for a few years and no one has ever spent the time to help or has been as knowledgeable as Ramon at your wheat ridge store. Thank you for having an exceptional employee Ramon deserves an award or a raise. Hes awesome Thanks Ramon. GOOD JOB!!!!
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August 2022 by Kendra Dolif
NOPE! Been to two locations and customer service is not good...rude and unknowledgeable. Phone service is even worse than customer service. DO NOT BE FOOLED BY "UNLIMITED " AND "GIGABITES"! I upgraded plans THREE TIMES and no difference.
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July 2022 by Damaris Gonzalez
Excellent service and customer service, always whether we are buying accessories, a phone or solving a connection problem!!!
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September 2021 by DABBIN DADDY420
Great customer service
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July 2021 by JulieAnn shipley
Ilove this location best customer service cami is just the best rep yous got shes always professional yet kind and knows her job very well and because of this I will keep coming back.
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July 2021 by Jackson Haas
Boost Mobile is horrible I paid for a $60 plan and it put me on $35 plan which is terrible. And I couldn’t reverse my charge don’t go here, they don’t even have a customer service.
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July 2021 by Jose Maciel
Good customer service
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July 2021 by John Carrillo
Very nice and very helpful
