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October 2024 by Jimmy Luetjen
We got our first time service through Verizon today. Garrett helped us and was awesome, friendly, and cared to our needs?
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October 2024 by Devin Ruff
love Kenith helped us lower our bill and clean my charging port absolutely awesome will always com here for all my cellular needs.
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October 2024 by Rosario Navarrete
Carlos Loera provided exceptional assistance! He exhibited a thorough understanding of the various plans and patiently explained each in full detail. I truly appreciated his kindness when I was undecided about selecting the best plan and phone. Thank you for the outstanding service during my visit yesterday. I will certainly recommend my friends and family to seek assistance from you!
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September 2024 by Ysidoro Gutierrrez
Came in because my phone with T-Mobile wasn't working and Aaron hooked me up with an amazing deal on a phone and a watch!!! Definitely ask for him to help with all of your phone needs!
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September 2024 by Brittany Wheeler
5 plus stars! I went in to get a new phone and internet and was greeted by Aaron. His customer service was outstanding! He actually listened to me as I told him what I needed. He was very professional and clearly knows what he is doing. It was by far the easiest and least stressful experiences purchasing a phone/ internet that I have ever had! I would highly recommend that you go to this location and ask for Aaron for any of your Verizon needs! It will be well worth your time wherever you are coming from!
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August 2024 by Libby Smith
Esmerelda rocks! She was friendly, patient, and listened to my needs. My experience with her reconfirmed my loyalty to Verizon!
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August 2024 by John Hoxie
Krista did a wonderful job! Very patient and knowledgeable! Great experience!
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August 2024 by David Hillenburg
My wife and I required much help switching to new phones, and a young man named Malachi was so amazing and so helpful, and helping us was a lengthy process, he knew all the products and what the best options were and never made us feel uncomfortable even though it took over an hour to do everything we needed. Great service, great store, great employee!
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August 2024 by Senen Rodriguez
Amazing customer service here. Great staff. Keep it up.
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August 2024 by Corrina Valdez
Carlos was very kind and helpful in moving my phones from one line to another as well as making sure all of my questions were answered. Everything was done quickly and was a very easy process thanks to him.
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August 2024 by Kristina (Krissy)
I had a wonderful experience getting an iphone today. Drew was super friendly and helpful and provided excellent customer service. I appreciate that he stayed after closing just a few minutes while he made sure my phone was setup properly. Absolutely ? recommend anyone to visit this location if you're needing a new phone!
:)
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July 2024 by Patty Suich
I had trouble with my phone and went to get help. Kent was so helpful, kind, and detailed. Normally, this sort of thing would have been very unpleasant, but Kent made it a pleasant experience. If you have any needs go see Kent. He also seems to have good and caring staff there.
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July 2024 by Amanda Carter
Can I give more than 5 stars?
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Kent delivered the best customer experience I’ve ever had in a cell phone store. His patience, care, understanding and human compassion is unparalleled.
He assisted my friend, who is a recent widow, with a complicated phone issue.
Ultimately ensuring that she did not lose photos, contacts and other irreplaceable memories that were locked in her old phone.
Thank you Kent! You went above and beyond!
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June 2024 by Andrea Patterson
Christina Just helped me out. very friendly after dealing with t mobile whom I have been w for 15 yrs.Shes made my mind up to change service to Verizon.
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June 2024 by Eric M
This is the WORST Verizon store in the country! I showed up today at 2 PM to upgrade my phone, Switch to a business account and add home internet. The initial purchase was pretty quick. They quickly charged me $380 to buy out my old phone and then charge me another $137 for the taxes on the new phone and then they sent me on my way.( They forgot to put the phone in my business account and the guy used the "F" word while talking about how SLOW the home internet was. ( He literally talked me out of it) I got home only to realize that they did not hook up the new phone. I went back to the store to get the phone hooked up, they sent me on my way. only for me to get home and realized that they sold me the WRONG phone. They sold me the S 23 instead of the S 24. So I go back to the store and I wait another 45 minutes. For some reason, they could not unwind the previous sale. Even the people in customer service on the phone were unable to unwind the previous sale. So I asked for my money back. Apparently the $380 I spent to buy out my phone is UNREFUNDABLE!!!! So I accomplished absolutely nothing today. I spent 5 1/2 hours at this Verizon store for me to pay $380 to stay in my old phone???? then when I was asked what they were gonna do about it A gentleman in braids told me "it is what it is". I asked who was gonna be the manager tomorrow and the gentleman in the braids said "not me" so is he a manager? Was there a manager on duty? Absolutely laughable customer service at this store. Who's training these people? LOL. Then they acted like I did a good thing by buying old phone. The guy told me it's like buying off a car loan??? Uuuuh excuse me? No it's not. It like showing up to a dealership to get a new car and the salesman encourages you to NOT get a new car and to just payoff your old car.
