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June 2022 by Susanah M.
Martina Nugent helped my husband and I with new phones. She was extremely thorough and pleasant to work with. We hope she will stay at this location as we plan on requesting her when we next need phone assistance.She has gone above and beyond our expectations regarding customer service.
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April 2022 by Kelsey H.
I hate to leave negative reviews and I am sure some people have had a good experience. But I would highly recommend going directly to a Verizon store and not here. My bill has been significantly wrong (confirmed multiple times on my contract) for almost 3 months. Anytime I would go in to get help or even my phone, I got sass, ignored or told that the original rep has to help me and to leave. I am finally getting some help directly from customer service and they are fixing my problem but the lack of support and professionalism here has made this a very hard process. (My own job has a level of customer service and I understand there is a line with customers. But I guarantee another location will provide a better experience. )
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March 2022 by Emilie G.
Stopped in with an iPhone issue. Two gentlemen working were helpful, patient, and prompt. Issue solved within 5 minutes. Thank you!
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June 2021 by Judy G.
The people who work in this store are so knowledgeable and helpful. They're not just there to sell you something. They are especially helpful to us who are "technology challenged " and really need help.
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February 2021 by Fairanna R.
Antonio was awesome! After calling 4 other stores that no one answered and only one had a voice mail. I had several old phones that still worked and I had questions about if they are usable in any way and without have to go into a store he new the how to find out and walked me through it. He was able to answer all my questions about each of the 6 phones. He is polite, willing, knowledgeable and informative. Thank you for all the good help!