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February 2024 by Keep Waiting
The most annoying people ever. Told them 6 times to cancel my $h!t and instead they call me 7 times a day. I have over 30 #s now blocked and they keep harassing me. AND NOW YOU'RE TRYING TO CHARHE ME ANOTHER MONTH... YOU ARE THEIVES. 3 MONTHS AGO WAS WHEN THE ACCOUNT WAS SUPPOSED TO BE CLOSED. 0 STARS DO NOT USE THESE CROOKS.
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November 2023 by Tracy Dennis
My experience today, Wednesday, 11/8/23 with Mr. Chris Sweat was outstanding! Mr. Chris's level of service exceeded my expectations. I would definitely recommend family and friends to National Credit Care because they are great. They go above and beyond to help with any and all of your needs. They are very respectful, patient and knowledgeable.
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November 2023 by Angelica Cortez
Moon Was very informative about the service that national credit care provides. She walk me through every step of my progress and what I need to do to build and maintain my credit. I am absolutely impressed by her knowledge.
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October 2023 by Tj Ennis
Brian Johnston was amazing and diligent in his duties. He was informative and always took the time to explain things and answer my questions. He is an asset to your organization and should be treated as such. I will be referring more business to your company because of Brian!
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September 2023 by Beverly Johnson
I've worked with Dave and Chris (first time today) and I have been very pleased with the customer service, the frequency of contact, and the deletions from my credit report. My credit score is up 40 points since I began with with the company. I did try to cancel a while back and the agent/rep really didn't seem to want to have that conversation but, I think it was a good idea to stay as there is more work to be done on my reports. I was referred to the company by a mortgage lender so even though I have seen some less than stellar reviews on BBB, I'm going to stick around a little while longer until things are fully cleaned up. There are worse ways to spend $90 a month... Thanks for the great account review today Chris!
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September 2023 by David Robertson
I e been with National Credit Care for awhile now and they have reallly gone above and beyond and have come through for me. I talked with Brian was very knowledgeable and really went above and beyond to explain a lot of the things happening on my credit. It’s worth it to have peace of Mind. Talk to Brian. I’m completely satisfied with him and National Credit Care.
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August 2023 by Honey Williams
Brian was Absolutely astonishing!!! Stellar attitude, with knowledgeable information and helped me conquer some of my debt issues in under 2 hours! Wow! Truly Exquisite!
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August 2023 by Celinda Alejo
My credit score has dropped by more than 50 points since I hired your company. I understand that there are a number of factors that can affect a credit score, but I am confident that your company has played a role in my score dropping. I have all of my accounts current and I have not missed any payments. I have also not applied for any new credit in the past year. DO NOT USE THIS COMPANY! My next step is reporting this company to the FCC and BBB.
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August 2023 by Paul DP
Special shout out to DESIREE DALLAS! National Credit Care is THE place to call when your credit scores and remarks are inaccurate!! They are diligent, and professional! Desiree Dallas is one of the best. Ask for her! Not only will this company put your mind at rest, Desiree will personally make sure you are on track and informed. % out of 5 stars for sure!
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August 2023 by Henry Walters
Spoke with Alana who was more than helpful in providing some status updates with my account. She was professional and pleasant and communicated well. These are rare qualities within the customer service realm anymore and should be recognized. Thank you for your service.
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August 2023 by Neil Arnold
Desiree was absolutely amazing. Desiree was extremely helpful. I have been a member for six years on and off and the last three years straight and as she is the best I have dealt with. I was going to cancel until I spoke with her. Thank you very much Desiree.
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August 2023 by Justin Bryant
No disrespect to any of the others, but I will say this. With the rates as of late, I could not afford to continue paying $89, Desiree Dallas told me about this 3 month reduced plan starting with Next Month, thru September and I could not be more satisfied. I will probably never get rid of your services, thanks to Desiree's desire, dedication and own story to keep me with your business. She deserves nothing shy of admiration, she's AMAZING.
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June 2023 by jennifer whitaker
I’m very grateful for Desiree Dallas. She explained more details today. So I could totally understand what’s going on with my credit. Great customer service
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June 2023 by Lenna Pavelich
At first I thought they were pretty great. They did manage to get quite a few things removed from my credit report. However, they talk a big talk in the beginning. The reps are super kind and seem helpful but once you sign up you never hear from them again. No updates nothing. Then when you want to cancel they will call and email nonstop. No matter how many times you ask them to stop calling and just cancel the account. Multiple calls from different numbers then they email. They never called while I was using their service but as soon as you stop paying they seem desperate to beg you to stay. I wouldn’t use them again or recommend. They should have stayed in contact while I was paying for 8 months not wait till I cancel and then continue to call and email. I have repeatedly told them to cancel my account and stop calling and emailing and they just won’t stop.
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June 2023 by Nikki Thibodeaux
Horrible service!! No one ever calls or emails back even when there is an appointment set up for them to contact you. Never worked on correcting any credit issues. But they want their money monthly, and the initial start up fee, well that is funny because they bill in the "arrears". So when you cancel, they still charge you another month for NOTHING! It was apparent that they were more interested in collecting money than actually providing value to their clients. This company is a joke!!!!
