-
May 2024 by Maria Alejandra Gonzalez Blair
If I could give 0 starts I will. The worst customer service experience, the lady was very rude, not hospitality at all. The rates they were charging to activate one existing line to a new phone were crazy, she could not even explain the why and had to call the manager to explain x looks like she doesn’t have/know any knowledge of what she was doing. After that, I found it that I could activate the number/phone online without any activation fees as they were trying me to charge $60.00. Do not come to this store terrible service
-
April 2024 by Lala Hathaway
The Hispanic lady that helped me was really awesome. Rare to find decent customer service with Metro these days. I’ll definitely be switching service providers but shout out to that lady.
-
January 2024 by Anthony Sam
Really a crazy experience I was in Westminster Colorado & the 1st Metro T-mobile had one employee who spoke zero English 2nd store was a little better
-
November 2023 by Kalen Vandenbos
The employee was very helpful answered all my questions and even tried to do was I was asking a couple different ways so that she could A. Make sure what I was trying to accomplish was approved and B. Do it at a price I could afford with sacrificing quality. A++ for her Superior customer service that she excelled at. If all employees were as good as her the world would be such a better place! We never made formal introductions so I can not recall ever getting her name. I will update this soon with her name but for employer or/and owner she is the one who was scheduled Wednesday October 18th. And was around 5-630pm
-
September 2023 by Blanca Estela
I really liked the customer service !!!! Friendly people definitely coming back shout especially to Maria !
-
June 2023 by Susana Vega
There was good service and customer service here.
-
April 2023 by Aaron Monroy
Went in there to buy a phone, lady asked us to go down the street to the one on 72nd where they tried to rip us off!! Pfft!
-
March 2023 by Mayra Reveles
Not able to help because they close the store today at 6:50pm.
-
January 2023 by Edgar Escobedo
Great customer service specialy now that they are under new management love it
-
December 2022 by Dan scott
Friendly and inexpensive I haven't had any problems here yet.
-
October 2022 by Ed Anh
Bad customer service ? just wanted to reactivate my hotspot device but was told they had this unlimited internet wich it was not true end up being the same 100gb hotspot plan they always had ..... not good not good ???
-
July 2022 by Edwin Andradee
Bad customer service ? just wanted to reactivate my hotspot device but was told they had this unlimited internet wich it was not true end up being the same 100gb hotspot plan they always had ..... not good not good ???
-
July 2022 by James Shehane
Love the crew here they are so helpful and patient The two young ladies working went above and beyond to make sure I was set up and good to go
-
April 2022 by Evie Gotsdahter
We went into Metro PCS to inquire about adding unlimited mobile hotspot for our camper. We were told it's not available. We were disappointed to walk out of the store without the service we need. I was more disappointed that the store representative didn't offer a map of coverage areas, or let us know when the service might be coming to the areas we are most often in. I thought she could've have made just a little extra effort without having to go out of her way, and that would have shown us we are valued customers. This is s good place for cellular service and accessories, and the employee are usually very helpful and friendly.
-
June 2021 by 2A Freedom
Horrible service.
