Lowe's ProServices is known for its excellent customer service, particularly in the flooring department. Friendly and knowledgeable staff members like Yammy and Ryan are always ready to assist customers, answering questions with a smile and providing help with carry-out services. The return desk is also polite and efficient, making the process hassle-free. Customers appreciate the quality and prices of plants, making Lowe's a go-to shop for gardening needs. However, there have been some concerns about phone customer service, with one representative described as short and rude. Despite this, the overall experience at Lowe's ProServices remains positive, with staff generally being helpful and pleasant.
Always a great experience! Kind customer service. Thanks for honoring Veterans. We avoid the Home Depot.
May 2023
This Lowe's location offers great customer service. I recently had a discrepancy with what I ordered online and they didn't hesitate to make it right. They also have the best prices and quality on plants. This is my go-to shop for all of my gardening needs.
