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“Mr Brandan B. Helped me out today. He was very fluent in trying to make things go my way and we agreed on my plan so that was a win win. Thank you Brandan. Thank you Verizon Wireless. Keep up the great work.”
“This T-Mobile shop (store? franchise? office?) was quite busy when I arrived, but I was helped after only a very short wait. The staff member addressed my problems efficiently and effectively, and I was soon departing as a very satisfied customer. It was a good experience overall, and I’m happy to recommend this shop, store, franchise, or office … to my friends.”
“I’ve been here twice and each time was helped by a lady named Guille. She’s always so pleasant and patient not to mention super knowledgeable about the products/services. She really works hard on delivering excellent customer service. We had to wait for my daughter’s phone to update and she checked on us frequently, offered water, pulled up extra chairs to sit. Overall great experience!”
“Probably the best customer service I’ve had walking into an xfinity, both times for this location. Both guys were extremely helpful, I’m upset I forgot the other guys name who helped out before but Daniel today was awesome. Thanks, man!”
“This is an excellent Verizon store - don't let the low rating fool you. It's a company owned store, which means they are able and/or willing to do things that Franchise stores sometimes can't or won't.
I got exceptional service from Emilio: he straighted me out on some technical issues, applied a longevity discount I was eligible for, and even hooked me up with a technologically superior service plan, (which was even cheaper to boot!).
I could not be more satisfied, and – deep down – I'm fundamentally difficult to impress, because I spent a number of years as a retail employee, so, frankly, I know better than most people what it takes to be good at it.
Emilio is very good at his job, and I have no reason to believe any other employee at this store isn't such.”
“Great experience here. Joshua was stellar and helped us with exceptional service. It’s not every day that you walk into a store and interact with happy employees honestly. Every else there is pleasant and helpful.”
“I went in to get a new phone and had some complications transferring things from my old phone. Nicole worked so hard to help me and everything went well once we found the critical step. I would recommend this store highly!”
“After talking with 7 people on the phone for customer support about a new order and getting nowhere, I went here. Veronica and Chris were able to help me within minutes, and I was able to walk out with the phone I ordered!”
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“Dan was incredibly patient and helpful while assisting us with finding a new phone plan and swapping out our phones for the iPhone 16. He took the time to explain everything and was very patient with all the questions I was asking. He made the whole process smooth and was so detailed in helping me get all the information I needed. Really appreciated his patience and amazing customer service.”