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“I visited this T-Mobile store on Friday to upgrade my phone, add a new line and home internet. The staff works together as a team but there is one standout in the group.
Working with Martin was an exceptional experience. He was professional, courteous and patient. He also exhibited a true interest in helping to troubleshoot my issues.
His expertise was above and beyond and was the key to resolving these issues.
This experience truly makes a customer feel valued.”
“My family and I always go to Paul, we have gone to him for years for anything phone related... He's knowledgeable and great at his job. He will do what it takes to get you taken care of and keep you happy! Paul is an all-around great guy! I recommend just about anyone at this store, tho they're all pretty cool ? I'm just biased with Paul since I have been with him since Sprint....”
“I’ve been here twice and each time was helped by a lady named Guille. She’s always so pleasant and patient not to mention super knowledgeable about the products/services. She really works hard on delivering excellent customer service. We had to wait for my daughter’s phone to update and she checked on us frequently, offered water, pulled up extra chairs to sit. Overall great experience!”
“Devin and Andrew were super super great in helping me upgrade my phone. Devin was very helpful. Store was clean and quiet and this will definitely be our t mobile store in the future ??”
“Probably the best customer service I’ve had walking into an xfinity, both times for this location. Both guys were extremely helpful, I’m upset I forgot the other guys name who helped out before but Daniel today was awesome. Thanks, man!”
“Just wanted 2 Thank...Kristen?...June 6th...We just needed a Tablet case...She let us...look in the drawer...Where they were kept...Picked out an Otterbox...case...
She made transaction...fast and painless...
02/23/2024 ..Thanks Connor and Jesse?
My phone wouldn't send or receive Text messages..Was very strange..
Thanks, for your Help..”
“I've had nothing but wonderful experiences at this store. I specifically want to give a shout out to Dominique. I've had two interactions with her. Once to buy a Samsung watch and another to trade in a phone. On both occasions she was friendly, knowledgeable, helpful and a lot of fun!”
“Page was am awesome help and was able to lower my bill by over $100.00.Corporate stores for some reason have more staff and they are WILLING TO HELP. Me and my son received exceptional customer service from Page. She was ?”
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“Mr Brandan B. Helped me out today. He was very fluent in trying to make things go my way and we agreed on my plan so that was a win win. Thank you Brandan. Thank you Verizon Wireless. Keep up the great work.”