“This is the Lowe's I go to all the time as it's just down the street. One person makes this the best hardware store in town. Jon in plumbing. The guy is super knowledgeable and very helpful. I've never stumped him with a question. If they're out of what you need, he'll have great ideas for workarounds. Once he even built me a part out of other parts because it would be weeks until the post came in (attachment so you can blow out your sprinklers). Who can put a price on that kind of knowledge?”
“We used the curbside delivery option and we're very pleased with the quickness of our servers and they're kind help. I only remember one name and that was Carlos and whoever was working with him today.”
“I purchased an item online that was delivered broken. I had a terrible experience with phone support, so I came into the store for help. Connie and Melissa from the customer experience team were extremely empathetic and helped me resolve my issue. They spent over an hour on the phone with online support on my behalf and I'm very grateful to them.”