Burlington is a popular store known for offering great prices and a wide selection of items. Customers often find good deals on jackets, clothes for kids and men, and home goods, making it a favorite for bargain shoppers. The store is especially appreciated for its variety and affordable prices, with many noting that they leave feeling satisfied with their purchases. However, some shoppers have experienced challenges while shopping. One common issue is difficulty in trying on clothes, as doors to fitting rooms are often locked or require staff assistance. Customers have found it frustrating to wait in long lines or see staff busy with other tasks, which sometimes almost caused them to leave without buying anything. Despite this, some employees go above and beyond to help, like unlocking fitting rooms or assisting with lost items. Another positive aspect highlighted is the helpfulness of staff. In particular, there was praise for an employee who went out of her way to help a customer find her lost purse, even checking security cameras and coordinating with other employees. The customer was deeply grateful for this kindness and felt the staff genuinely cared about providing good service. Overall, Burlington is recognized for its good prices, variety, and friendly staff, though shopping experiences can sometimes be hindered by operational issues like fitting room access. Customers appreciate the store’s effort to treat shoppers well and the surprises found during each visit.
