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December 2023 by Walter Greene
Takes some getting used to, but good service.
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September 2023 by Travis Teel
I'm not sure why an atm branch with no people and no way to access paper money would ever be closed. I get keycard access, but if you're going to make it accessible by keycard only then why aren't you able to use the atm 24hrs a day? If zero stars was an option thats what i would give this location. Im from Florida and have had a BOA account for more than 10 years.
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October 2022 by Domonik Boehmer
It’s a shame ten years ago you could only find one branch in the whole state, now the company is too cheap to staff all the locations so you have to deal with a video banker, glorified ATM. The executives surely don’t want to do the work, they need to sell the thief business to another that actually understands the importance of a relationship with the consumer.
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October 2022 by Matt Murphy
Love the homeless sleeping at the door
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April 2022 by Laura Burdeshaw
Ridiculous. A joke.I have been a loyal BOA customer for over 10 years now, and never dealt with such a d*** system. Don’t waste your time.
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January 2022 by Kyle Payton
Neither of the conference rooms are functional. In one the iPad was missing,presumably stolen. Inthe other it had a passcode making it unusable.There’s a button to conference with an employee in the lobby but she transferred to a conference room at a different location and then the button wouldn’t allow me to reconnect with her or any agent.Bank of America used to have ATMs that had a function to speak remotely with a teller but for some reason they got rude of them.BoA SUCKS in Colorado.
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October 2021 by J
This does not even deserve a star. I called in advance to make sure I could do a wire transfer transaction from one B of A account to a Merrill account owned by B of A. I was assured that everything would be fine, just come on in. What an joke if this is the direction B of A is going, I plan to close my accounts and move them to a bank that has the brains to have real people. There was no mention that this “branch” has no humans. It has 3 atms and 4 large screen TVs, where you “video chat” with someone who knows where. You can’t even see the teller so why the 55” tv? Anyway, they had no idea how to do the transaction and it was a complete waste of time. We were told to use online banking. Why in the heck don’t they tell you they don’t bother to staff a lot of their locations now? Stupidest damn idea ever.
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June 2021 by jennifer80516
This does not even deserve a star. I called in advance to make sure I could do a wire transfer transaction from one B of A account to a Merrill account owned by B of A. I was assured that everything would be fine, just come on in. What an joke if this is the direction B of A is going, I plan to close my accounts and move them to a bank that has the brains to have real people. There was no mention that this “branch” has no humans. It has 3 atms and 4 large screen TVs, where you “video chat” with someone who knows where. You can’t even see the teller so why the 55” tv? Anyway, they had no idea how to do the transaction and it was a complete waste of time. We were told to use online banking. Why in the heck don’t they tell you they don’t bother to staff a lot of their locations now? Stupidest damn idea ever.
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May 2021 by Bryan “House Man” Hausman
Horrible bank, horrible people. This isn’t even an actual bank branch, it’s a littler room with atm’s in it and another back room where you can ‘live chat’ with a faceless employee (their face doesn’t show on the giant screen). I regret ever doing business with BofA
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April 2021 by Ocean Jangda
Video banking software is broken, ATM isn’t accepting deposits.
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June 2020 by DANIEL CORNIELES
Excellent
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March 2020 by Steve Trujillo
Bank of American sucks!! No one to help!
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March 2020 by Don Darouse
Bank of America will tax you to death with fees. Find a better option if you like customer service.
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October 2019 by HORZE CLIMBER
This is my second time been in this place and waited 10 plus minutes and finally some one came online his name Gazhi
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October 2019 by Cristina Altamirano
Not a full service bank. It’s impossible to find a full financial center.
