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March 2024 by Elliot Lassiter
I had never had a postal service worker talk to me like I was stupid before. Apparently, I wrote the address in the "wrong place for the machines to read" on the package that I needed to ship (I am I wrong, or does the employee just read it, make a big sticker with barcodes and original box writing isn't used after that?). The woman at the counter made me redo it while patronizingly telling my how to write addresses on a letter.Once, my to/from addresses were acceptably formatted, she told me it not a valid address. She said that she couldn't enter the building and apartment numbers into the system and gave me a blank stare. When I said I wasn't sure what to do, because I've used this address for years to mail things to a family member. In response, she wordlessly spun her computer around and pointed at the address box on the screen and shrugged.I don't bite the hand that feeds. I was not rude or curt to this woman during this interaction, she chose to be this willfully difficult unprompted. I took the package elsewhere and will do so from now on.
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July 2023 by Savanna Miller
Two words to describe the workers.Lazy. Rude. Never an enjoyable experience.
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March 2023 by Joseph Parker
Stacy is awesome! Get these people some decent computers!
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September 2022 by Sue Varela
I've lived in Wellington 10 years and i have never had a bad experience at my post office. Everyone is helpful and kind. Good job.
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August 2022 by Morgan Bascom
Moved to the area and they botched my very first delivery. Package was listed as out for delivery, never got delivered, and was returned to sender. Went in to ask why and they told me it was because "they didn't recognize the name"
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May 2022 by joette cordsen
These folks are helpful, always friendly and because we are a small town, I can see they have developed relationships with their customers. More than once I have heard of them going above and beyond. Good Job everyone!
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February 2022 by Toni Steensen
By far the worst customer service I have ever experienced. Please hire FRIENDLY associates!
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July 2021 by joshua dickinson
I believe that the staff that works at this particular post office are doing the best the can with what they have.
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April 2021 by MrRaysutube
I dropped a package offTo be mailedThey held onto it for 5 weeks before it was shipped.
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January 2021 by Judy K
These postal employees deserve a 5 star review because they do an excellent job of processing customer needs and making sure whatever sent meets postal requirements to ensure delivery to the final destination. They also deliver to a wide service territory regardless of how remote and difficult to reach, even in dangerous, inclement weather conditions. They are friendly, patient, and helpful in dealing with customers who come in, even when some customers are having a bad day. They don’t complain and go out of their way to maintain high standards. They need and deserve a larger facility as the town and area grows. Many people do not realize the difficult, frustrating situations they must work around. They provide very important services to our community we should not take for granted. They have earned our respect and understanding. I am thankful for them and they will always have my firm support.
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May 2020 by Jennifer Mayan Kaylor
Isn't it time to hire some new blood at this post office! For over 5 years now, never greeted with a smile and not even that friendly. All the staff seems annoyed to be there, bothered by the public and all-around not happy place to work. I can't help but wonder that there must be one staff person that is continually bringing everyone down or can really that many people be unhappy to work at one place?
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December 2019 by Lindsey Horsman
I'd give them zero stars went in this morning to drop off a package. There was a lady standing near the counter I said good morning she just looked at me. An older lady came to help me she was so rude and made a remark about the label being wrong and basically made me feel d**** This is the most horrible post office I will never go back which is sad because your local post office shouldnt be a place your affraid to go into. If your that miserable at your job then quite plan and simple!
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December 2019 by Perry Arthur
After 2 bad experiences gotta say, the staff is horribly rude and incompetent.
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December 2019 by Suzanne Frazier
Had to wait more than 5 weeks for my mail. i leave 2 stars only because eventually it has arrived.
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November 2019 by Amanda Swenk
I called to inquire about getting an extra key for our home mailbox. The woman who helped me went above and beyond to try and remedy my dilemma. Way better than most postal services I have ever had to deal with (and I’m the Shipping and Receiving Manager for my company so I deal with many)!
