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June 2024 by Mia Noack
Owner is super sweet, lots of funny dog toys
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May 2024 by brian wibergh
What a great store! Lots of fun stuff for your little (or big) ones. Owner was very nice. Wonderful shopping experience.
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April 2024 by Kristy Z
I love visiting this store whenever I am in Vail. The owner remembers me and we always have great chats. My Fluffs love her Vail cookies
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April 2024 by handfight
Owner is not nice ?
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April 2024 by Jeannine Anders
Love this cute little store in Vail Village! The owner, Deena, is so knowledgeable and passionate about our 4 legged friends and what they need. Definitely pay a visit to this boutique when you are in town and pick up a treat for your fur baby!
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March 2024 by Katie Deck
Both me and my pup are obsessed! The owner is very kind and knowledgeable about many different breeds and has shared that knowledge with me! I can tell she truly cares about her business and customers. If you want your pet looking and feeling right this is definitely the place to go!
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March 2024 by Eitan Neugut
The owner is mean and unhinged. She likes berating and yelling at people for no reason. I highly recommend avoiding this store at all costs, for your sanity and well-being.
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March 2024 by Rachel McKeefer
The Pet Boutique is a true treasure! It has the best treats, toys, and more! It is a must stop if you are in Vail Village and have a pup!
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March 2024 by Jeannine A.
Love this cute little store in Vail Village! The owner, Deena, is so knowledgeable and passionate about our 4 legged friends and what they need. Definitely pay a visit to this boutique when you are in town and pick up a treat for your fur baby!
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January 2024 by Andreea Loghin
As the other reviews said, business owner is super rude for absolutely no reason. I came here on 3-4 separate occasions to purchase some necessities for my dog, since this is the only place in town. On all those occasions, not only did the owner make snarky comments but also actively talked poorly about my family who was outside the store in the car to other customers in the store not knowing I’m standing right there. When I spoke up and said that is actually my car, she quickly got quiet. I’m pretty sure the only reason this place is still in business is because it is the only option. I don’t know if this is not common knowledge, but talking poorly about other people is probably not the best look/business practice.
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December 2023 by Lisa Gelroth
Wow. We observed NO negativity and thoroughly loved our visit today! Great selection of treats, toys and supplies. My dog recently passed away at 17 so I was visiting with, and made a small purchase for a friend - and the owner was so up-lifting. We live in Castle Rock and will certainly visit again when in Vail! One gets what one presents, and respect gets respect in return! I image being independent retailer today is not easy!
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November 2023 by Alex F
Great pet shop, owner was super helpful & knowledgeable ??
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October 2023 by Meggan Griggs
My daughter and her friend were in this store today. The owner or store employee was incredibly rude and acted very odd. Don’t bother with this store. The lady running the shop needs to go into another line of work. Responding to the owner: I wish you the best of luck. I'm a small business owner myself. These are good kids and they were going to buy the toy you mentioned. However, you snapped at them and they decided to leave. Reading other reviews about you, I think it is clear this is an ongoing issue between you and your customers. Just be kind.
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August 2023 by Dok Holidae
Owner is a great gal. She was very friendly, and has a great love for dogs!
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July 2023 by Caroline Deason
Almost didn't go in because I read the woman who runs it is so rude, but the woman who helped me was so, so sweet and kind. Super cute shop
