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“LOVE CRANIOLOGIE! Most amazing team, so knowledgeable and experienced. They were so helpful with finding me and my girlfriend helmets and goggles. We got the ultimate STEEZE. Ask for Shannon, she's the best!!!”
“Thank you so much to the team at Outdoor Divas! Both my daughter and I were fitted for new ski boots. They took the time to make sure you have the right fit and then work on them later if the boots need to be adjusted to be perfect. I suggest booking an appointment online for the first day of your trip so you have time to work through any minor adjustments. The store has a great selection of women-specific ski clothing. Try them out next time you are in Vail!”
“I've rented at Christie's for several years, finally decided to commit to my own skis. Hans (and really everyone at the shop) was SO GREAT going above and beyond getting me what i needed. No pressure, very knowledgeable, able to make great recommendations/educate, and great communication. 10/10 will keep coming back.”
“Great location with incredibly helpful and friendly staff. Whether we were looking for sale or regular priced items, the staff was incredibly helpful. The store (and staff) are super dog friendly as well which was a bonus.”
8AM - 5PM
492 E Lionshead Cir #101, Vail
Sporting Goods
“Great experience. Made reservation online, showed up when I said I would and they set us up with all our gear. The crew there were all very good and we stored our skies over night every day. Price was right, service was good and equipment was good. Thank you for the service!”
“Eddie and Zach were tremendous from start to finish. They both were knowledgeable, kind and pleasant to interact with. If you have any questions they are the ones to ask. Got me in and out the door in time to get back to 30 minute park albeit!”
“I went to Pepi's Sports after trying Christy's, Surefoot, and Charter Sports for ski boots. Alex at Pepi's is a ski boot wizard. I purchased a pair of boots, and orthotic insole and my whole ski game changed. He was so kind, so knowledgable, and so patient! While we were there, an older gentleman came in searching for Alex and confirmed our suspicions... he said "Alex is the best in Vail." Alex saved my feet and ski vacation. THANK YOU!”
“Teegan and Rossi were the embodiment of friendliness. They Welcomed any and all of my silly questions with answers that would’ve impressed Alex Trebek himself.I Love that small mountain hospitality, it was on full display today. Thanks for your help gentlemen.”
“This was my first visit at a Lululemon store and it was hands down one of the best customer service interactions I have had, since I can remember. RJ was extremely helpful and went above and beyond, that you have now gained a customer for life! Thank you to RJ and Sarah for all your help and assistance.”
“Friendly staff. 70 % off on Kjus ski jackets, good deal in summer to buy winter jackets, they also had Monclear, Performance Ski , AzTech mountain some other high end ski jackets.”
“The Sales and Tuning Team at Vail Sports in Vail 21 Lionshead are AMAZING!!! Joey and his staff, on the left side Tune Shop and Boot fitting, are ALWAYS ready to great you with a big smile and get you on the slopes! The customer service here makes you feel like the most important customer in town!Whether you are dropping off your skis for a tune or buying a whole new hardgoods package or outfit, these young guys will offer you the best advice and prices for your budget. The clothing and accessories are on the right side with a great selection of the latestSoftgoods.Conveniently located acrossfrom the Lionshead Parking Structure and In-Town bus stop,Vail Sports is a "must" to visit.Go to Vail Sports, and you will be happy you found a fun place to shop!”
“Updated review:Eric,Thank you for the note. I appreciate the fact that you took the time to respond. Yes, I was indeed agitated as I felt it was not a proper situation to place a customer in.... ie: toys known to have a propensity for such a failure were out for display/handling - and the concept of signage for such didn't feel like fair approach for a customer. I'm actually not truly interested in the refund; rather, my real goal would be discontinue displaying any such items that are known to be problematic. Again, I appreciate that you responded and I have updated the review (would be a 5 star if I heard the toys were removed!).Best to you,DanielThe large, crowded store is packed with toys of all types (good!); however, my youngest child (age 6) picked up a "squishy toy" and the toy immediately gushed out some type of oozy-squish-goop within it. My son walked over to me and showed me the resulting mess all over the toy and his hands. I went to the cashier desk to show the store employee the situation and she promptly notified me, "there are signs all over the store about the squishy toys", and indicated that I was liable to pay for the toy, even as it was obviously defective. The employee pointed to a small sign indicating such that was hidden behind other toys at the front desk. The point of this comment is: the store should NEVER be displaying/selling a toy the has the propensity to be defective, and furthermore, who knows what the ingredients of that gooey substance really are? Are they potentially toxic?! Perhaps I should buy one, have it analyzed at a lab and pursue a path of recourse for exposing my child to a potentially toxic substance? To the Owners of this establishment: Please remove this toy and any such other toys that risk failure and/or potential toxicity to children. I would like to have my $15 bucks back for that; however, I'm not going to hold my breath that will ever be offered to me.Daniel PeytonWashington, DC”
“I love gorsuch! I always have to make a stop when we are in vail! The staff is incredibly helpful and kind to customers. The selection is out of this world! I’ve purchased so much from this store and will continue to be a loyal customer.”
“I read some comments that said they had a terrible service, but I will share my experience. We had a great welcome. They showed us our options and gave us time to ponder our options. Everything was perfect. Above and beyond my expectations for the service. They also have very competitive prices.”
“What I love about Gorsuch is that EVERYTHING they carry is of the highest quality, from clothes, to home decor, to accessories, to ski outfits. I especially like the cozy yet glamorous home furnishing area in the lower level. It's all very high end and consequently the prices reflect that but their merchandise is luxurious and special. Stop by and see for yourself!”
10AM - 5PM
Vail
Sporting Goods
“Arrowhead location: Oscar couldn't of been more helpful taking care of my family. Especially my 3 & 5 yr old kids, for their first first time skiing. Thanks a bunch Oscar!”
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“My first trip out to ski Vail was awesome and Buzz’s contributed to the overall experience. While my interactions with several of the employees there were very pleasant, including Buzz’s son and daughter in law, it was a treat to get to chat with Buzz himself. Over five days I rented a combination of skis, boots, and poles, and I also bought a pair of boots. Buzz provided a discount and took care of shipping my skis and boots home to the east coast. Overall a super experience. Highly recommend!”