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March 2024 by Flavia Jewelry Studio
Worst customer service ever!
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November 2023 by Matthew Fischer
Best jackets out there. Super awesome team of staff too! I ended up not liking my first choice, went back, and they were super helpful getting me into another option.Definitely recommend checking them out.
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October 2023 by You earned This review
The kindest employees work here and will greet and welcome you in as if they know you personally! They also make recommendations and are overall just happy! It really makes for a wonderful shopping experience. Thank you for making it a memorable experience picking the right puffer jackets while in Vail. I highly recommend this Moncler location!
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February 2023 by Cassandra Mercedes Broadwater
The staff is SO helpful! The manager went over and above to find my jacket (that ultimately had to be shipped)! He didn’t have to do that but it was much appreciated that he did. The service I revived here is why I prefer to purchase nicer items in store rather than online. I will be back!
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January 2023 by Amy Louricas
Steve was amazing! He was very helpful and found products in the back that I couldn't leave without. He was so personable, I feel like I was shopping with a friend. I went in for a beanie and left with a hoodie, beanie, and a super fire jacket. Thanks to Steve, Augustina, and Lindsey. Can't wait to come back with our dogs!
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January 2023 by Lauren Hepworth
Had such a great experience at this store. Steve the manager fixed my bent Moncler sunglasses I had bought at another store with no questions asked! Thank you Steve!
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January 2023 by Abraham Levit
Great service, Martin was great finding what we needed.Also Steve was very nice.
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January 2023 by Ryan Whiteside
I'd like to start by saying that we have been to multiple locations and have loved our experience every time. From the service to the apparel, yall stand out above the rest. This was above and beyond this time around. Steve was absolutely amazing and made our experience phenomenal. I truly think we were at the store for over an hour. He kept finding stuff from the back that he thought would curate our styles and hit the nail on the head every time. We even got some sick stuff for our pups. I can't wait to come back to be honest. Agustina was a great help as well and such a sweetheart. Whatever yall are doing in here, replicate it and spread it around... And give Steve his own store at cherry creek mall or anywhere in denver if you want us to go bankrupt haha
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December 2022 by Brian Rosenfeld
Steve Sandoval, the manager of the Moncler store was so helpful and so professional in the way he dealt with my issues that I will be a customer for life.
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October 2022 by Joan Mullen
Moncler is everything you would expect from an high-end boutique in Vail. The sales team was both informative and attentive especially Bella who went out of her way to locate a size for me. The jackets are beautiful and great quality. I will definitely be back!!
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September 2022 by David Rubin
I had ordered online, got the wrong size and had to return. Steve assisted me in getting the proper size, and making sure I get the right jacket.Other than that Moncler Jackets are amazong quality, and very durable love this brand.
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April 2022 by Christian Phillips
Steve helped me and my girlfriend pick out some great jackets earlier. Great quality jackets and even better service, thank you Montclair and most importantly Steve for making our experience phenomenal
