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July 2024 by Saveth Te
I’ve banked with Wells Fargo for years. Couple months ago I went in to withdraw the money for home renovation. Grace was a teller recommended for me to apply for the credit card that would benefit me in my situation. I really appreciated her service and time. Later I realized she was a manager running around carrying so many duties in the bank. Grace is very intelligent, fast worker took her job very serious, care about the customers. She is a great asset to Wells Fargo. Today I get the help from her again. Love to go to the bank and see her smiling face.
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June 2024 by Christopher Mejia
Keep deleting my review, your junk atm that is located in the front stole over 600 dollars ilof my cash deposit. I still can't get over it. Such a shame that the atm have cameras and they told me they are unable to review it.
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May 2024 by Tim Griffey
You're required to make an appointment to see a banker nowadays, but they don't keep to their appointments. 20 minutes after my appointment time, they are asking why I'm here. If appointments are required, keep to the allotted 30 minutes. You know, like a business.
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March 2024 by T Mar
Worthless can’t even get anything notarized here they say, come back tomorrow lmao how convenient ???
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March 2024 by Taylor Marquez
Worthless can’t even get anything notarized here they say, come back tomorrow lmao how convenient ???
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March 2024 by Brian Cain
Old snooty lady that looks like a dark haired poodle with glasses needs to learn some manners. CANT STAND going in and talking to these people.
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February 2024 by Roxy C.
In all fairness this branch is very busy, and I was pretty upset that I could not reach anyone over the phone, also the wait time for advertised services was excessive in branch, despite all that the branch manager Grace and banker Arturo did their best to resolve bottle necks and address my concerns. Overall their customer service was appreciated.
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September 2023 by Carly Kerian
Terrible. I can see why Wells Fargo is going under. They’re stealing money from people. I was missing 2 deposits and it’s been a month I still haven’t got my money but the money was taken out of the account of the person that wrote the check. I’m done. I’m going to chase
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August 2023 by Herrera Family
Absolutely ridiculous! Went in to get a business item notarized and the lady stated she couldn’t see me until later in the afternoon because her notary was with (1) customer I said it’s okay I will wait. She said no it’s probably going to take in excess of 1 hour. She didn’t bother asking her notary how long he was going to be she just assumed. She stated “ if you need it that bad go to ups”. This is terrible customer service. These people need to be put in a back room locked for their shift so they don’t have to speak to customers.
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June 2023 by Christina G
Tried twice to have a five a minute change on a piece of paper and both times I had to wait for 15 minutes and 30 minutes and nobody ever came back to even informed me that they’re running late so I left both times so I’m not gonna try at that bank again. It’s a good place to cash a check even though sometimes it takes quite a while
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December 2022 by alyssa4454
My husband went in for a simple withdrawal and for what should have taken 5 minutes to do took over 30 minutes. Waiting on approval to withdrawal our money from our account? Everyone else that walked in was served expediently. But when a black man goes to ask for money it looks suspicious. Grace shame on you!
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October 2022 by Erica :D
Santaly has helped me twice now and her customer service has been amazing both times. She is professional but also engaged with me on a personal level. She has excellent knowledge of what she was doing and helped me very efficiently. An excellent asset to the team.
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October 2022 by Jason Mitchell
Any time I go inside a branch I am reminded to do everything in my power not to go inside a branch. I don't think it is the employees as much as it is the corporate policy of how can we not be helpful and not provide good returns or options for long time customers.
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October 2022 by d d
Totally unprofessional.Totally a bank to avoid.Went in to open a checking account and was told no one was available to do that for me.Said they would call me the next day to set up an appointment to open the account.It has been three weeks. Nothing.Guess they don't want new business.Pathetic.
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October 2022 by Paige Becker
The staff continues to be incredibly helpful. They remember all my complicated issues I have going on and are willing to help or point me in the right direction.Special thanks to Jessa and Michael for their continued help and knowledge.
