Safelite AutoGlass in Thornton provides windshield repair and replacement services, both in-shop and through mobile service. Located at 2571 E 120th, they offer fast repairs for chips and cracks, often completed in as little as 30 minutes, and can recalibrate advanced safety systems. The work comes with a national warranty and is insurance approved. Reviews describe the company as excellent, professional, efficient, and reliable. The booking process is easy, and the final results are great, with barely any markings left. Many customers report a great experience, noting thorough, thoughtful, and high-quality work. Staff are described as extremely knowledgeable, accommodating, and providing exceptional customer service, with attention to detail like cleaning the vehicle. However, experiences can be mixed. Some customers reported issues requiring multiple warranty claims, such as the wrong windshield being installed or damage to vehicle parts during service, which led to frustration and multiple trips. There is also a note that the glass itself, while typically outstanding, can sometimes be disappointing in its strength against rock chips. Overall, Safelite is viewed as a convenient and generally trustworthy option for auto glass needs, with many highlighting exceptional service that exceeds expectations for a routine repair.
Great experience from start to finish. Customer service was outstanding. Time quoted for repair was completed early. Drop off and delivery vehicle was on point technician explained all repairs. Looks great thanks
October 2025
If you need to get a windshield replaced, this was a great experience. Mark was amazing
October 2025
Everyone was very professional, friendly and efficient. And they finished the job early!
