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January 2024 by Frank Garcia
It's been awesome,,if dey dnt have what u got,,dey will find it 4 you
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January 2024 by Paige Bestecki
The store manager Arlese is wonderful. I had a situation with a dryer I was paying for and she got the dryer replaced with excellent customer service.
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January 2024 by Natasha Arroyo
The couch I have been leasing is poorly made and the fabric on it easily pills.
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October 2023 by Mariah Montoya
Everytime I do talk to anyone or to rent anything they are so rude .
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March 2023 by Esmeralda Chaparro
The lady Theresa “ THE STORE MANAGER” needs to find another job she has no customer service skills and makes you feel unwelcome. To the point you take your business elsewhere. She is a very rude person and the reason behind canceling my order. They need to have a manager that is more educated and provides better customer service skills to people to manage this store. If I could put no stars as a rating I would.
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March 2023 by Michael Brackeen
I have been doing business with them for over 3 years. Always had great business with them until today. I will never do business with this store as long as Maria works there. RAC is a good company, but avoid doing business here as long as she is at this location. She is rude and not anybody I would ever deal with again.Things were mostly made right. I still don't wanna deal with Maria, but the rest of them are good
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January 2023 by Brittany Taylor
The women that works there is uneducated rude she needs to be fired and forced to work in a coal mine
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December 2022 by Matt Leiferman
Horrible customer Service. My account was a week late do to me waiting for my debit card. Rent a Center sent over a truck to get my computer. The drivers knocked at my door for over 15 minutes. In the process they damaged my door aAnd my door handle. When I called the store Arlisa and Maria started laughing at me and they told me I was lying and to call the police. They were very very unprofessional and I think they are racist. When I asked to speak to Theresa the store manager they told me she would not care what I have to say.They also told me I could take my business elsewhere. When asked for the corporate number they would not provide it.
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December 2022 by Cameron Martinez
Had a rough start and understanding with them, but they are caring individuals and do theirs jobs very well. Thank you!
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November 2022 by Robert Terrell
Ms Theresa has been awesome!
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October 2022 by Maryam Crosby
Bed is still messed up. I wish they’d call me to fix my bed as much as they call me for my payment ?
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October 2022 by Michele T. Thom
Great : Marie was quick and efficient
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July 2022 by Matthew Dovidas
I am updating my review upon partial resolution of a situation I was having with RAC. Prior, payments I had made utilizing their mobile app were going "missing" and they had no recollection of it. However, they reached out today and were very friendly and helpful in resolving the fact that over $600 had "vanished" from their system. They are very nice and helped resolve that helping me with the "lost" funds. For now, only 4 stars as while the financial aspect of my complaint was corrected, the app has not been updated and thus will still have the issue that has occurred since the latest app updates. I will refrain from starting new agreements with them until that is corrected. If you start an agreement with them, pay by phone otherwise you risk your payments "vanishing."
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December 2021 by Ashanti lawton
Ive been with Rent a center or RAC for a year now. I love them!
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November 2021 by Sarah Trujillo
We have never had any problems here at this location. We have been doing business with them for years.
