O'Reilly Auto Parts store #3816 in Thornton, Colorado, offers a wide range of parts, tools, and accessories to meet various auto needs. Located at 13701 Colorado Boulevard, the store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, making it a one-stop shop for many repair needs. Customers appreciate the friendly and knowledgeable staff, with several reviews highlighting the excellent customer service. One customer praised Nicole for her kindness and quick battery replacement during a stressful time, noting that the service was under warranty and free of charge. Others commended employees like Brady for being polite, accurate, and informative, and Leonard for helping find the right parts and ensuring quick delivery. Additionally, the staff was praised for helping to find the correct wipers and installing them in snowy, cold weather, ensuring customers could get back on the road safely. The store also offers a free Loaner Tool program, which requires a refundable deposit. Overall, the Thornton location is known for its caring staff, helpful services, and convenient location, making it a reliable choice for auto parts and assistance. With over 6,000 stores nationwide, O'Reilly Auto Parts continues to serve customers with quality service and support.
They are so helpful there. It is always a pleasure to go there.
December 2023
Your employee Brady is an asset to the company. Really everything I could have asked for in customer service, polite, informative and most important of all, accurate.
October 2023
Leonard Wotton helped me find exactly the parts I needed and quickly was able to get delivered to the store. Great customer service, kudos to Leonard and the other staff.
