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March 2024 by Richard Gibson
Your services are expensive, but guaranteed. I've been falsely harassed by the IRS, and HR Block got me out of it for free. I walked in and got seated immediately. Amanda has been doing my taxes every year for the last 7 years, and she was available then. Her specialty is retirement taxation, and I just turned 65. She freely gave me (life changing) investment tax info. She really deserves a really Really REALLY big raise.
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February 2024 by French Montana
Awful experience ended up owing over $2,500 when I barely made anything and have a child! My lowest earning year since I was 15 years old first year with a child, in school and somehow that’s what they came up with.Would not recommend going here find someone who understands tax credits and is in the modern day!
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February 2024 by Megan Seymour
Friendly staff who work quick and make sure things are accurate.
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February 2024 by Manuel Martin
Worst experience ever! I will never use H&R block for my tax preparation services again. I filled in office on Saturday morning. I accepted the tax return advance that was offered by the tax professional and was supposed to hear back about the funds. I was supposed to get a text message or email with a approval or denial within 24 hours. It's Tuesday and still nothing.
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February 2024 by Aaron Smith
Don is amazing and I could not recommend him higher as a tax professional.
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December 2023 by Meg Curry
Vicki Brooks is a rock star!
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May 2023 by Donna Dillon
Sarah B got my taxes done in a timely manner found all my deductions I can get and gave good advice for next year's taxes will definitely be using Sarah again next year
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May 2023 by Renee “TORI” Wright
Always a great experience to be had here!!! Smart, caring, supportive individuals. Thank you !!
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March 2023 by Jordy Lopez
Don’t come here unless you want to be double charged and then given no response or inadequate services. Did my taxes here and the gal double charged me for filing then when I went back to get a refund they told me there was nothing they could do for me.
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March 2023 by Spenser Martinez
Avoid this place at all costs. We had an appointment with Amanda Clements to do our taxes, and every time we brought up a self-employment credit, she kept saying she didn't know what that was, even though they gave it to us last year. After filing our taxes WRONG, she said she could only do an amendment after we received our refund, but she didn't know how to do the amendment. The paperwork we received says they guarantee your biggest refund, or your money back. I was the one who had to call and ask for the amendment, as Amanda would have never looked at it again. After asking for a refund, her reponse was, "I usually charge for this but I'll do the amendment for free. What more do you want?" I asked to speak to the manager, Cathy, who then said they don't actually offer money back or honor that policy that is listed on the front page of their paperwork. She said she could only refund $50 of the $419 we paid. After waiting a week for them to fix our taxes, they called and said they "don't know how to do business taxes" and suggested we go to a different location. This place is a literal joke and don't honor their word. We will never have our taxes done by this office again, as they clearly are dishonest and don't know how to do taxes. Luckily corporate got involved after they were appalled at our experience and the way that branch is run.
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March 2023 by sean shivley
Had a great tax pro this year! Very professional and made sure nothing was overlooked. Even found some things the guy who did my taxes last year had missed.
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February 2023 by Taniesha Morris
I arrived 5 minutes late but Maria was ready for me immediately and was so kind. She was very patient while I looked for some information I forgot I needed and she explained everything to me thoroughly and gave me advice for next year. She also made the experience very personable. I appreciate her time. I was also offered refreshments from the nearby Starbucks. Everyone in the office was so nice. I would definitely recommend.
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November 2022 by Billy Kidd
Great customer service friendly staff very helpful
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October 2022 by Jenn Lutz
10 Stars! What a team you have here. Between Saturday to Monday, everyone in this office went above and beyond to get my glitch resolved and worked together in a way you rarely see these days. Thank you so much Rebecca, Debra, Vikki & Yolanda. Can't thank yall enough :)
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October 2022 by Melvin Fish
Vicki Brooks has been extremely knowledgeable regarding my specific circumstances in regards to my family's tax situation. H & R block is fortunate to have her representing them. She has been very polite and patient and has gone above and beyond to make sure everything is in order for us. I haven't had any prior experience with H & R block, but if all of their employees are even close to as helpful as Vicki has been then I couldn't be more pleased to recommend them. The price for everything she has done for us has been more than fair and I legitimately was expecting it to cost more than it did. I will be happy to utilize this location ( and in particular Vicki) for my family's taxes for the 2022 and many years beyond. Thanks for all the help.