The Home Depot in Thornton, CO, is dedicated to helping customers with a range of home improvement projects. This location offers a wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies. Customers appreciate the knowledgeable team, particularly at the pro desk, where staff members provide expert advice and assistance. The store is noted for its exceptional customer service, with staff engaging in friendly conversations and being genuinely helpful. While some customers express a desire for better product availability, especially compared to other locations, many appreciate the extensive inventory and variety offered. A few reviews mention price comparisons with online retailers, suggesting that while prices may be higher, the in-store experience and service make it worthwhile. Overall, The Home Depot in Thornton is recognized for its strong commitment to customer satisfaction and support for both DIY enthusiasts and professionals.
I have been to this location twice. The staff are extremely helpful but the selection of what I was looking for was non-existent
February 2025
Ronald Galvez at the pro desk has been a huge help getting ahold of some siding samples we needed! very responsive and followed through. overall amazing customer service.
December 2024
Customer service at this location is top notch. Always well staffed! Everyone is genuinely wanting to help, engaging in small, polite, and interesting conversations. It's huge difference from other box stores
