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January 2024 by C. Good
Thank you for holding the game while I drove here to pick it up. I was about an hour away. I appreciate your assistance
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January 2024 by Adam McKenney
Tried trading in a PS5 for in store credit and my controller wasn’t working 100% there is a slight drag on the left joystick that I wasn’t aware of, but they test machine was able to see it. So they were going to drop the credit $138? Didn’t make sense that they would drop it that much when a brand new controller only cost half that. Anyways I said I have a working controller that I can bring in, they said “you should take it to Level 7” so, Instead of doing business with me, they basically just told me to go and not come back! There is no Customer Service, I felt like I was being challenged, and I felt very uncomfortable doing business with the employees. If you’re a pro member and you like GameStop, skip this store.
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January 2024 by Militarybrat567 SMG
Sam was SUPER helpful with all the questions I had!!!! Store wasn't busy so, they took the time to explain in detail the answers to my questions. Excellent customer service ?
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January 2024 by Ramon Santana
My favorite store for games! Yeahyyy!!!
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December 2023 by Haynes Gibbs
I ordered a game online and went here to pick it up. That’s all I came here to do. I got in line behind a couple and I left almost 15 minutes later. They were a couple of very ignorant people about anything having to do with gaming. Instead of doing a little research prior to coming here to make a purchase they asked the very friendly GameStop employee some of the stupidest questions I have ever heard people ask about gaming. The GameStop employee had the patience of a saint. I do not. There was another employee at the front door handing out Black Friday fliers. When asked if he could get the game for me he informed me that he was just seasonal and couldn’t do anything with the cash register but I could have a flier!So there was really only 1 employee in the store while they were having an early Black Friday sale. Not ideal. The couple in front of me, very confusingly, wound up buying a PS5. Cause why not?!?
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December 2023 by Joe Lobato
Found some cool stuff for the kid I picked this year from our tree at work.
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November 2023 by Eric Ziegler
Friendly staff. I had an online order to pickup. There was supposed to be an additional $5 off if you picked up in store. I didn't receive the additional $5 off, but the store employee provided me the quickest way to solve the issue. I got my game and additional discount.
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November 2023 by Jonathan Mahran
Workers are extremely lazy and not knowledgeable about products. Guy there didn’t know how to take an iPhone trade in. Jokers
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September 2023 by BanekilledU
Service employee today told me if I needed anything to ask him and proceeded to work even when I needed help . Stores a dump and prices are already high as is . Wish I could've gotten help or at very best a good discount . Won't ever shop here again !(:
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September 2023 by Tyler Bailey
Online it says you open at 10 at the store it says open at 11 thanks for wasting my time
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September 2023 by JD Lemon
Informative and friendly staff. I am happy with my purchase and the service received
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July 2023 by Miriah Kent
Jesse was very helpful and even called us back. Very awesome
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June 2023 by elissa lisk
The guy working yesterday, primo dude. We ordered something online and went to pick it up but they actually didn't have it in stock. Not his fault. He took the time to figure out how to refund me back even. ?
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May 2023 by Guru
Love that this location still allows to try games before buying. Please keep up the amazing job of power to the players and the discount app very awesome for points.
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May 2023 by Elaine Chamberlain
I went to get some chargers for my consoles the women working in the store was rude & very unprofessional I had to go to another GameStop because that’s how rude she was I will not be returning to this store
