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January 2024 by Erica Pineda
Passed by this place and it is not busy what so ever and called right away to inquire about a product and they did not answer stating they were busy when I just passed by and there was no one in the store. Called again and still no answer. Unprofessional place
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January 2024 by Amber Manalabe
Great customer service. I have been going to this location since moving to Northglenn a year ago. Got an awesome Kirby mug from there!
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December 2023 by Nate Findlay
Eric is the best! I called in 11/27/23 for some questions about game trade in-s and their value and he was EXTREMELY helpful! Been a GameStop member and frequent visitor for YEARS and I’ve never had someone help me like Eric did!
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November 2023 by Juan García
Please don't shop here unless you never will have any possibilities that you're items will break, that or make sure you keep your receipts in a locked safe because even if you pay for a warranty and you have the sticker on your items they can't do anything to help you if you don't have that little strip of paper they gave you 3 years ago
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November 2023 by Kevin Marcial
It's hard in general to find a good GS around but this one is pretty decent.
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September 2023 by Matt Walker (mattwalkereats)
Picked up an order. Super quick and associate was friendly
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September 2023 by Rowan Dieringer
Got to this location at 10:55. All online and the sign on the store say open at 11. Have been waiting outside in the sun for 15 minutes and all employees are a no call no show. Lights are off, no one inside, and when I called the other Thornton Colorado locatuon to inquire if this location was even open, I was fed that all locations (all. Really? All? Y'all have how many stores to be feeding that line to?) All locations were running behind due to "a management issue". Was then interrupted several times to be told it's a management issue and hat all GameStop's would open 30 minutes late, I just "really needed to be patient right now." Would be kinda cool if ya know you guys opened when you said you would. At this rate I would've sold games faster standing on 120th hawking them. Interesting business ethic to open when you feel like it and close when you feel like it. Love spending my time waiting for someone whose 30 minutes late. We call that getting fired in my line of work.Update: 11:25 and no employees, multiple customers have driven up, tried the door, then left.
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September 2023 by Spencer Bartley
Good ol Jay stop doing Jay stop things! Unless you know the employees don't both looking for anything rare here.
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September 2023 by Marcus Miguel
Amazing place. Quick in and out. Got a present for my boss and no issues at all
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August 2023 by Dylan D.
The only reason I come here is they are one of the few Gamestops that sells transformers, otherwise don't waste your time. Employees are very pushy about their programs, make us feel like we are a huge inconvenience whenever we ask for help, and overall have this aura of superiority that is unwarranted and uncalled for. If you are not into figure collecting, just stay away if you want a good or even ok customer experience, as this is more like the stereotypical GameStop experience but with more pretentious employees.
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July 2023 by Teresa Fierro
Came in this morning to purchase a new item that was just released. I waiting in line for about 10 min, then waited again while she answered the phone and had a discussion with the person on the other line. I told her what I wanted and she stated she didn’t have them. I tried to show her it showed online they had them but she responded with “nope not me”.. I didn’t want to argue so I just asked if she thought maybe she would have them soon. She then responded in a snarky attitude “I don’t know, maybe I go through the 50 boxes I have” I just said ok and left. She was extremely condescending and left me with a ‘screw this place’ attitude. No wonder Game Stop is failing so hard.
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July 2023 by Margarita Ochoa
OK loved the ppl that used to work here and got replaced by girls like Bella or whatever who just gives you ugly looks when you pay like she ain't got nothing better to do.. but other than that nice little store :)
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May 2023 by Amber “You know, me” Velarde
The employee working when we went was very friendly and helpful as well as knowledgeable about all the games that we purchased and had inquired about.
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April 2023 by Amber Velarde
The employee working when we went was very friendly and helpful as well as knowledgeable about all the games that we purchased and had inquired about.
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February 2023 by Melissa P
Mike the manager of the store was very rude. I will never visit this location ever again.