Costco Vision Center is known for its professional, friendly, and quick service. Customers appreciate the wide selection of frames and lens options, along with attentive fitting. Staff members like Kaitlyn and Tyler are recognized for going above and beyond, offering quick fixes, replacements at no cost, and personalized care. The doctor is highly praised for being diligent and efficient. Despite occasional minor issues, such as waiting in line or dealing with frame problems, the team consistently provides great service. Many customers have been returning for years, valuing the member service and the helpful, caring attitude of the staff, especially when emergencies like broken glasses occur. Overall, Costco Vision Center delivers a positive experience for families and individuals alike.
I showed up 7 minutes late, exactly. I had waited in line at the sunglass center without knowing I had to enter their corner office. The cashiers, maybe nurses, were very rude and snotty. Thank goodness for the doctor himself he was stellar and diligent. He had me in and out in less than 15 minutes.
September 2020
I always get a 5 star treatment, my wife as well. Was recommended a green shade w/ Blue Blocker treatment a couple years back, and have stuck to it. Great combo, and easy on the eyes when outside!
May 2020
I have bought many pairs of glasses over the years and I must say ordering this pair with Kate was one of my best experiences ever. My wife and I were totally impressed with how friendly yet professional Kate was. We actually had fun if that is possible ordering glass. Thanks COSTCO for having an employee like Kate.
