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March 2024 by Joseph Boyd
Unfortunately, my wife and and daughter were involved in a minor accident resulting in the vehicle being temporarily inoperable. Austin and his technicians were incredibly gracious and sympathetic to the situation. They assessed the damage and provided a thorough analysis of the necessary next steps. We cannot thank Austin and his exceptional team enough for their support and professional advisement despite the unfortunate circumstances. Highly recommend Caliber Collision as they have established themselves as a gold standard for exemplary customer satisfaction and service.
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March 2024 by Mari
This shop was Geico approved/recommended after I was rear-ended. I saw the great reviews and chose this spot. I couldn't be more happy with their wonderful service and communication throughout. I really loved the periodic text messages that gave status updates.Brandon was great at explaining the initial repairs assessment and very patient and thorough when I called to see if more work ended up being needed after that.
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March 2024 by Sarah Russon
I appreciated how easy it was to work with Laura and Brandon at Caliber Collision. This location in particular was really good about setting expectations, keep us constantly updated every couple of days on the progress, and getting the work completed prior to the expected date. The car came back to us as if no damage happened and it was cleaner than when we dropped it off. I did notice the gas tank was a little less than full (probably 1/8 of tank gone) since we dropped it off with a full tank (not a huge deal but it makes sense to require a full tank when you drop off and leave with a full tank). But in general, would highly recommend them and would use them again if needed.
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February 2024 by Kory Gelineau
Thank you, Austin, for replacing my tail light. He was super helpful and I’d recommend this place.Great customer service
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February 2024 by Carolyn Beier
Caliber Collision on W Ave 92nd Denver is Awesome. They did a terrific job. Austin and Jeremy were great to work with. Thank you!
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February 2024 by Stephen Michalczyk
Great service and communication throughout the process. I appreciated the text updates regarding my car's status. The did great work and the car looks like new.
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February 2024 by Gary E Garner
This is by far the best I’ve been treated by a repair shop in many years
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February 2024 by Uj Fraz
They had my car for 1 month 2 complete 40hrs of work. I picked up the car and paid the $1000 deductible. A month later by way of certified mail i get a demand for payment in 10 days for $1300. The letter says I was sent a demand for payment already at the end of February. That's weird because February is next month. Also they won't release your vehicle 2 you without full payment. I paid by credit card and they know my deductible is $1000. Where does the $1300 figure come from? The shop is managed poorly. 1 month 2 do 1 week of work and then trying to charge me more than double for that work is nuts. Collision decided I have a $2300 deductible, I guess?The car looks good. Good job, extremely poor management.
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February 2024 by Linda Shultz
My husband has been there twice now for an estimate on our Land Rover and whoever the lady is that is in the front is horrible for your business. I’m just telling you. You might want to rethink that position.
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February 2024 by Darren Maru
Caliber always does an amazing job with my car repairs. I hope I don't have to ever get my car repaired again, but if it does happen I'll be sure to take my car back. Jeremy was my service advisor and he was amazing! Very communicative and provided tons of photos during the process. My car was being repaired for 31 days due to shipping delays and parts, but I never worried because Jeremy made sure that I was always updated throughout the week. I can not recommend him enough.
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February 2024 by Dre Dolph
Absolutely the best service I have ever received regarding a repair of a vehicle.
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February 2024 by Kira Lindsay
Incredibly kind people, beautiful repair, fast timing!!
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February 2024 by Tony Jones
Did a great job on my 2020 Volvo. Took a while but they were up front about the timeframe and provided updates throughout the process.
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December 2023 by Susan Siebert
Caliber Collison was pleasant, kind and friendly. My appointment was on time. My rental was waiting for me before I finished with my paperwork. They kept me updated during the whole process. Most definitely recommend to everyone for car body repairs. I know where to go next time I need my car (body) repaired
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December 2023 by TJ Beaver
Tried to get a quote and was told they were too busy and that I needed to go online and see if they would cover a self pay claim. Not sure why a body repair shop wouldn’t want to work on a 2023 Mercedes that was a non insurance claim but apparently this location is doing so well they don’t need any additional business.
