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January 2024 by Alakar Nova
Caught overpricing parts from where they purchase them (Advance Auto Parts), misdiagnosed my car, and attempted to offer expensive repairs that were not needed. Neglected to check the repairs/parts that were under their warranty. Had to go to a different service center in order for them to finally adhere to said warranty. I have heard a plethora of stories from others as well to not go to Brakes Plus, regardless of location, and now I see why.
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January 2024 by Kaitlyn Phillips
Had a very pleasant experience at this location! My gas tank door latch and door were broken and the guys here were able to fix it quickly and for a very fair price. Everybody I spoke to was kind and very helpful. Highly recommend having work done on your car here!
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December 2023 by Eric Espinoza
Do not go here. These people provided me with dangerous advice that nearly killed me, and are lucky I'm not suing them.Took my vehicle in for a quick inspection of the suspension, because I was hearing an awful knocking noise. I informed their techs of this.They offered to inspect the vehicle for free, and proceeded to tell me my tie rod was jiggling around slightly (while pointing to the CV axle and saying tie rod). I didn't know what was what at the time, but I distinctly remember this.I asked them if it was a safety issue or possibly going to be, and they said no. They offered to quote me a replacement on the old suspension parts as preventative maintenance because I was still skeptical of their techs statements that the horrible noise wasn't a safety issue.I continued to drive my vehicle as they said I should be able to with the same noise happening, and my wheel suddenly sheared off on the highway.$2000 and loads of personal labor and stress later, my car is finally fixed. Not thanks to these horrible pieces of work that nearly got me killed.DO NOT BRING YOUR VEHICLE HERE. EVER.
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December 2023 by Dirck Parsons
Everyone I dealt with at this Brakes Plus location was friendly, knowledgeable and honest. It’s so refreshing to have a repair shop that is upfront and honest about which repairs should be made and which ones can wait. Everything was explained to me in great detail so I could make a knowledgeable decision. I was always treated fairly and with respect, and was never being “sold.“ From all of the service advisors to the mechanics I couldn’t have had a better experience.
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December 2023 by Thorsten Ohrstrom Sandgren
Shawn was super friendly and managed to take a look at my brakes - as a drop in - right away!The shop determined that the brakes were fine (showed me) and I was on my way in about 15-20 mins.Highly recommend this shop!
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December 2023 by JD Lemon
I visited for a brake issue after hearing some squeaking noise from my rear wheel. I had just had the brakes done at this location a few months ago so I was concerned that they would already be making noise. I brought the car in, and despite a bit of a wait, they were able to get it into the shop for a free inspection. After a little while longer, manager J.B. returned and explained the issue and what was causing the noise. He told me he was able to make some adjustments and that a bit of cleaning was needed but everything else looked good.I appreciate J.B.'s thoroughness on the inspection and willingness to explain everything to me about my car's operation. I will certainly return if I have any need for a brake repair in the future.
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December 2023 by Candice Heath
These guys are amazing. Super knowledgeable, friendly, and they won’t rip you off. They saved the day on our cross-country drive by fixing our muffler, which otherwise would have needed to be replaced! Can’t thank them enough.
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November 2023 by Luke Zoldowski
My folks at Brakes Plus are simply GOATed. Had an oil drain plug torqued down with the strength of God and they made such quick work. Fast and easy and affordable price - highly recommend these guys for brakes tires and oil needs!
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October 2023 by daina Brown
Genuinely LOVE this shop! I met Patrick a while back, he was so helpful giving me objective and honest advice when a couple shops had miss informed me. My most recent visit, I needed my suspension control arms fixed before I left for a work trip. Not only did they fix them both for me, but they also helped me with a generous discount as I had a lot of expenses when it happened. Much love to Patrick, Sean, Josh, Jan, and anyone else who assisted that I didn’t met. These guys will have my business anytime I have a problem❤️. Hopefully no time soon tho?☺️Services: Steering & suspension replacement
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October 2023 by Rebecca Jessie
I wanted to share a shout out to Shawn! I purchased a new headlight at the auto parts store next door and wasn’t able to install it without help due to the placement of other parts under the hood. I went in to ask for some help and Shawn helped me right away and wouldn’t accept any type of payment. I really appreciated his help as I was preparing for a road trip. Thanks Shawn!!
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October 2023 by Brenda Tews
I have been using brakes plus on 104th for a couple years. They’ve done all my oil changes, tire rotations, struts, shocks, control arm, brakes, rotors etc. they are easy to get in to and do great, quick service. I highly recommend them if you need your car serviced. They are all very pleasant, awesome employees and management. Thank you again
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October 2023 by Mike Schaner
These guys are great. Had 2 separate last minute repairs needed, both on a saturday morning. Had to drop the car with them, but both times they got it done quicker, and for cheaper, than quoted. I will continue to go here for things i cannot do.
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October 2023 by Brianna Cardenas
On 9/6 my husband took our car to brake plus for an alignment. He was called and told that if brakes plus added a part it would make it our car drive smoother. The man who spoke to my husband told him the part was $109 and my husband agreed to the $109. We were expecting to spend $200. Much to our surprise we weren’t called until closing time. When my husband arrived to pick up the car the total came out to $902. We were charged for control arm replacement labor when our control arms were not even replaced. The man who checked my husband out could not explain to him the price increase. $200 to $902 is a huge difference. My husband was given no choice but to pay the $902. But I feel as if that was unfair, and we were taken advantage of.
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October 2023 by Allen Alfieri
Pete, Shawn, & Jan. These guys went the extra mile and showed me exactly what was going on with my car. Proof is in the pudding and when you get to see the exact thing. Makes me feel like these people are honest and respectable. Definitely will come back for anything needed.
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October 2023 by Emma’s iPod Wobil
I went to Midus originally for an estimate on my break pads, they tried charging me 1100$! I decided to get a second opinion at Brakes Plus and they saved me 400$!! That includes the premium breaks AND a break pad flush, plus a warranty!!!!! Patrick was so great! He got me right in and taken care of same day!!