Brakes Plus provides auto repair and brake service with a focus on quality products and world-class service at reasonable prices. Customers report great, timely work on brakes and suspension, as well as repairs like fixing a broken stud without causing damage. The staff, including technicians and front desk personnel, are consistently described as super nice, patient, professional, and honest. They take time to explain issues clearly, offer free brake checks without pressure to upsell, and provide genuine service. Many reviews highlight specific positive experiences where the team went above and beyond, reinforcing the shop's reputation for excellent and trustworthy customer care. Customers frequently state they will return and highly recommend Brakes Plus as one of the best shops.