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January 2024 by Andrew Flores
Incredibly organized staff and store. Nisha and Giselle were very helpful. Ended buying an outfit put together by Nisha (great sense of style). And shoes picked out by Giselme as well!
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June 2023 by Stewart Sim (Foneguy88)
It's the Boss, well over priced
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May 2023 by Surf's Up
This Boss location is awesome! Conveniently located in Denver Premium Outlets. Tirina, the general manager, is very experienced and knowledgeable, and will go to the extreme to ensure customer satisfaction…she even acted as my “personal shopper” on a recent visit, giving helpful color and style suggestions. For those shoppers that are familiar with the Boss brand and stores, just a couple of tips to ensure overall satisfaction, and to avoid any potential disappointments: this particular location is what’s classified as an outlet vs. a mainline store location. For this reason, you might not be able to find any merchandise that’s listed on the corporate Hugo Boss website. What you’ll find instead is merchandise that may be discontinued, a few seasons old, maybe slightly irregular and/or damaged, but at a discounted rate, as most outlet locations are. They can, however, help locate certain items and sizes available at other outlets in the chain in the event the item or size you are looking for is not available. If you can incorporate these factors into your shopping agenda, it’s definitely worth a visit. 5 stars, definitely recommended!
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February 2023 by angelmomma101
to the last person who left a review, you are really criticizing what a retail store looks like right before Christmas?? with a short staff i think this store has done amazing! they are doing the best they can while no one else applies for the job. I think until you have worked on retail or food during the holidays, you don’t really have a leg to stand on with how incredibly hard it is. I thank all the patient people who understood the current state of things as it is not just BOSS but EVERY retailer at the moment.
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December 2022 by Armando Tapia
i normally shop at the cherry creek location. tried this outlet and it's a mess due to lack of staff. store looks disorganized and sloppy. also very different from main store in mall no dress code here
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December 2022 by Kevin Cordell
Not a lot to choose from they limit number of customers so wait seemed not to be worth it.
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October 2022 by Quimet Alvira
Mislead the customer with any lie that gets the sale done and then refuse to provide customer service. I was recommended by the manager here to “not buy at Hugo Boss Outlets because this is what we do”. Learned the lesson one purchase too late I guess
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April 2022 by French Montana
Great place to get a suit! Super friendly sales associates! Ask them for deals don't be put off by the prices, ask them for other sizes that you don't see chances are they have them in the back! Some major savings can be found here!
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March 2022 by Mary M.
I took my grandson suit shopping for prom. He had a limited budget, so we almost didn't stop at the Hugo Boss store, we didn't think we could afford it. John was the person who helped us, and he was wonderful. Not only did he really listen to what my Grandson wanted, but went out of his way to go into the "back room" to find sale items within our budget. Haden came home with a beautiful suit that he can use for many years. This store was very nicely organized, and John was great.
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March 2022 by Torrey Drake
The woman working was absolutely SO helpful! I had a ton of questions about certain fabrics that they had and she pulled multiple shirts for me as well as put them on hold when I wanted to do a loop around the outlets to see everything this place had to offer.Ultimately I came back to buy all the shirts because nothing could compare to their shirts but I’m super grateful that she helped me find options I didn’t even know existed :)
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February 2022 by Ben Herrick
I was at the outlets looking for a nice suit for an event that was quickly approaching. They had great sales and clearance and the customer service was off the charts. Special shout out to Ben for going way above and beyond to help me get it all together in time. He was a godsend. It was my first time buying a real suit and had no idea what I was doing. Ben helped me through the entire process, held the suit I was interested in for over a week, and gave multiple suggestions to get the pants tailored in time (while standing in 15 degree weather no less). Through his guidance, I was able to get them hemmed the same day of the event when everyone else told me lead times were going to be way too long and I was basically SOL. If it weren’t for Ben, I would have to have spent another $400 on a inferior quality suit from Express and been way less satisfied. The fact that other reviews talk about how rude and unhelpful he is is downright ridiculous. Maybe they should look inward and treat people how they want to be treated. Retail has to be tough so treat them well and they’ll do the same for you. Quid pro quo
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February 2022 by Gabriela Ferraz
Today me and my boyfriend had an horrible experience at the Hugo Boss store on Denver Premium Outlet. My boyfriend is a man of color and we are from another country, but we’ve suffered racism with the salesperson of this store. My boyfriend was intending to buy a black leather jacket worth over $600, but when he was going to try it the salesman took the jacket out of his hand and said he couldn't try it on outside the checkout area and put the jacket back on the showcase. Also, he was asking us not to touch the clothes exposed on the dummy so that it wouldn't "damage" because the dummy can't stand that kind of thing. The whole time he was following us around to see what we were doing, it was a VERY embarrassing situation and my boyfriend is devastated. I’m very disappointed with this store and I hope you took the appropriate measures for this.
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February 2022 by Christopher Laswell
Love shopping at this store. It’s clean, well maintained and great customer service. The manager was so nice and friendly, he made us feel very welcome.
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January 2022 by Jason S.
I lost my home and all my clothing when my house was affected by the Marshall Fire. I'm an Architect and was desperately in need of at least one suit so I went to another high end designer retailer looking for a suit that was rather expensive and didn't fit well at all. The sales staff were pleasant, but not very helpful. I left and went to Hugo Boss and WOW, what a difference in experience and customer service. Tirina was my sales associate and she was extremely helpful. She helped me choose a suit, then added another that I fell in love with. And both suits fit perfectly, as if they were tailored just for me. Since II was left with just the jeans and t-shirt I was wearing when we evacuated, I had no other clothing. Tirina spent the time to help me assemble a new wardrobe. She was less of a sales associate and more of a personal shopper, asking me which colors I prefer, which styles and bringing clothing right to the changing area so I could try on everything one after the other. I don't really enjoy shopping, but Tirina made this a very easy and pleasant experience. I have always liked Hugo Boss clothing, and I had maybe one piece of theirs in my closet before the fire. Now, I'm a dedicated Hugo Boss fan, partly because of the clothing, but mainly because of the incredible customer service that Titina provided. Thank you Hugo Boss and THANK YOU TIRINA!!!
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January 2022 by Big Jose
Some of the staff is just rude and out of control suggesting mental days
