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June 2024 by SKOOKUMUNGA
Helpful employees and always find what I'm looking for in the Big R
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June 2024 by Lauren Wells
Albert went above and beyond to help me with a gardening project. I am so grateful for his outstanding customer service! Many thanks Albert!
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June 2024 by Baby Girl
Stoped with my 2 dogs and the staff were wonderful it was my first time being in a Big R. The staff were super helpful and kind. I will be back the next time I'm in town
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May 2024 by Joe Carpenter
You have a valued employee in andi
Very accommodating and knowledgeable
Your store was clean and well stocked
Sincerely the carpenter's
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March 2024 by Joel Rigsby
Marge was very helpful and a very sweet lady. Cashier girl was friendly and greeted everyone.
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February 2024 by Jason Colvard
Great customer service at this location, especially by KC in the sporting goods department!
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January 2024 by Rob Langan
*** please note the update***
For the second time I have gone into Big R to purchase a sale item only to be turned away because they did not have the sale item in stock. The latest was a black Friday item that was not shipped to the store. They issued rain checks. I was called and told mine was in and I could come pick it up, only to get another call a few hours later, telling me they had sold it to another customer. Good job Big R! The last time I called I was basically told "too bad, so sad" by the store manager.
Thanks for your stellar customer service and experience Big R.
****** Update**** thanks to the floor lead and managers at this location I got my item. A week and a half past Christmas but I got it. There appears to be a problem with their inventory system when it comes to this item but I appreciate the effort they put in to make sure I got one.
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January 2024 by Heather Sloan
Absolute break down of management intelligence when I tried to buy a pallet of wood. Wasted an hour of my life and left empty handed. The fact that they have no idea how to manage their inventory and ended up falling short for their consumer shows the lack of effort the establishment is willing to put forward. Welcome to new age America where the consumer gets the shaft.
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January 2024 by Jakob Martin
Great store! they always say hi to me when I come in the store. I come here to get chicken feed and hay bales and they always have them in stock. I also get some dog supplies from time to time here. I really enjoy this store reminds me of country supply stores from back home.
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December 2023 by Holly Hargrove
While enterimg the store carrying my purse I was told I would have to leave it in the front of the store. I guess they dont trust so well not be shopping at Big R again. I dont trust them either I will be shopping where I can carry my wallet and phone in my bag.
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November 2023 by Maria Theresa
Albert the assistant manager is one of the most incompetent managers I have ever encountered. He doesn’t know how to operate a computer, he’s easily distracted and the other associates help 6 times the customers he does.
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July 2023 by Kevin Klotz
Good selection, pleasant staff, good prices.
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July 2023 by Edgar Guadarrama
Worst firearm department
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July 2023 by Jacob Butler
They sold me a coleman bt200 x and said if anything goes wrong with it you have 24 hours to exchange it and it wasn't home for five minutes till it starts spilling oile out of the input shift and I called to talk to the manager and one of the sales people answer and was extremely rude and un professional
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July 2023 by Ashley Parra
Very bad customer service
