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January 2024 by Roger Jordao
"Providing a diverse range of options, exceptional customer service, and competitive pricing."
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January 2024 by Marwan K
Great store. Love to shop here.
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January 2024 by Alfonso Kennedy
First time in this location. Very good customer service.
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January 2024 by Ken Weinert
Very helpful, got us to the correct store location, made check out a breeze.
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January 2024 by Raymond Menard
Need work on customer service had to ask for help.
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December 2023 by Judy Colasuonno
Love this store. Great customer service.
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November 2023 by William Howard
Went there and bought some .45 and .38 special ammo. The prices we're really good. The girl that helped me was so awesome! She didn't know alot about ammo but she was so eager to learn about this. I wish i would have got her name cause' this is what customer service is all about! I'll definately go back. Thank you young lady.
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September 2023 by Rodney Dias Jr.
Horrible customer service; rude and lack of product knowledge. Employeee named Jackie is unpleasant to speak with and lacks customer service skills.
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August 2023 by Rakel Sanchez
I love the accessibility of big 5. It's more affordable than bigger sporting stores. There is always a coupon. I got my husband a really nice hat to keep him covered in the hot summer for $15. Can't beat it.
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July 2023 by Alex Hernandez
Decent prices on a very limited selection of new sporting, camping, and hunting equipment.
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July 2023 by Dragon City
They had the shoes I wanted and in my size. Had outside lights on sale that my husband likes.
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June 2023 by eric heinz
We got in and out with what we needed. I love tje small town feel in Big 5
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June 2023 by johny5 stillalive
Always fairly satisfied with the products and service at big 5 I was just hoping for more shoes and sun glasses on clearance they used to have lots of different bolle. Smith. Etc... Sunglasses for 19.99 or 29.99 also used to be any different name brand shoes for 9.99 to 29.99 but the last few times the shoes on clearance selection was very limited and there was only Nike sunglasses on sale.
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April 2023 by Jami Olsten
We usually go here for their show sales and a few other items. BTW, there are coupons you can get for $5 off in the local mail.
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March 2023 by Chuck Carillo
Went in around noon for some shoes. I was greeted while walking past the cash register where 3 employees were standing. I told one guy I was looking for shoes. He pointed me to the back wall. Another employee said he would meet me back there. He never came back to help me. I tried on a pair of shoes and left. The poor customer service experience is what I would expect from a discount sports store. Too bad, they could of had an easy sale as I was ready to buy shoes. It really doesn't take much effort to provide any customer service let alone good customer service. I doubt I will go back to that store.
