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“Diva and company were extremely helpful, knowledgeable, and performed over and above. She was quick and effectively helped me with an Amazon mistake; while maintaining a highly professional and joyful attitude.
They created a joyful dream experience in a time in America when most customer service experiences are frustrating, dreadful nightmares!
Kudos to the best, kudos to UPS!!!”
“I visit this specific UPS store at least twice a month to ship things for work. Every time I go inside, there is virtually no line. And if there is, it moves fast. Specifically, I want to call out Kilyn, Rowan, Chris, and Gabe. (I think I got those right). They go out of their way to with their great customer service to save me money. Numerous times I've screwed something up or forgot to include something and they always ensure it gets handled appropriately. I go out of my way to go to this specific store. Bravo!”
“Kelly and team are amazing. Random printouts, non-urgent packages, urgent packages, Valentines, birthday Invites - they crush it. So lucky to have such a happy and committed print and packaging crew right here in Erie!”
“Outstanding experience at this UPS location. David provided exceptional customer service. He assisted me with shipping my package and went above and beyond by printing my shipping label. As an unexpected gesture of goodwill, David even covered the $4 shipping cost. His helpfulness and generosity made for a highly positive shipping experience.”
“I had a very positive experience here. The service is top knotch, genuine, and quality. I was able to get the boxes I needed. I’m also considering switching my mail box to this location because it feels moreLike a family business that appreciate and are honored to be of service.”
“Pak Mail will pack up whatever it is you need to ship and give you several options for delivery services. They'll even take donated packing material (like bubble wrap), which I absolutely hate throwing away. And ever since they put in the new computer system you just give them your phone number to get all your tracking numbers sent automatically by email, which makes everything even more convenient. Judd helped me today and he was fantastic. So great to have a friendly, trustworthy, local shipping place!”
“I made the mistake of buying a gorgeous painting at an auction, and won at an incredible price but like an idiot I didn't read the dimensions and it was huge, 6' x 4.5'. Which made shipping almost impossible.Called Craters and Freighters and Ryan who helped me was awesome to work with, they packaged painting incredibly well and it arrived unscathed. Highly recommend this company if you have a valuable or intangible painting that's hard to ship. It wasn't cheap to ship due to the size but it was priced incredibly fairly in my opinion and dont think they could have shipped such a large painting any cheaper nor better. Wish I had 4 hands to give Ryan and team Craters four thumbs up.”
“I'm giving this 5-stars, with some caveats. The convenience, hours, location, and especially the customer service was spot on. Can't say enough how great and professional the service was. However, charging $16 for USPS 2-day priority mail while the USPS office charges $9.65 is a serious profit mark-up. Granted, it was convenient, but if you have multiple 2-day priority mailings you might instead want to just plan ahead of time and go to the US Post Office and save the 40% mark-up fee.”
“This store has wonderful customer service. During my visits here I always find the staff unhurried and willing to answer all questions of we customers. Smiling, friendly and professional customer service.”
“We have come here several times and haven't been disappointed. They've helped us to choose the right size box for each need. They have patiently explained the most economical and efficient shipping options each visit.”
“Everyone is so helpful and welcoming and always with a smile!! I'm a senior citizen and really appreciate the time and kindness the employees give me when I come in with an Amazon return. They are always so patient with me!”
“I’ve always enjoyed working with the staff here. They are friendly, knowledgeable, and efficient. From mailboxes to shipping, this place has my recommendation!”
“Great experience, super helpful staff. I had an issue with printing and they walked me through it and made it super easy for me to do what I needed to do. Thank you!”
“The best UPS Store experience I have had. Couldn't be nicer, faster, more helpful. In and out in a couple minutes. Maybe it was b/c school was on break, but I had to ship a couple Amazon returns and they offered exceptional service, fast and easy! Thank you!”
“I cannot say enough good things about the experience at this place! When the UPS store on 30th closed, I was devastated. I think it was a twist of luck, because now I find myself coming here! Best vibes, best customer service, and easiest in and out!”
“I've always had great service at this post office. John goes above and beyond for every customer he sees. I am very grateful that he took extra time and effort to help me find my package that was missing.”
“Fantastic place to help with passports. I went in today 12/12/23 the manager was able to take my photo and then walked me through the process. She was very patient and kind. I highly recommend using this location. Thanks for your help!!”
“It is hard to believe that I have never updated this review in a decade! I used to use this location a lot more than now. I have my own simple copier now and need fewer office supplies of the types that they carry. They have always been helpful for any needs I had. For many years, they were a very reasonable price for Ground Shipping services. They are still my first choice for reliability for super fast deliveries. Unfortunately, their Ground Service for residences, renamed "Home Delivery" is a bit more expensive than its main competitor, though even theirs has gone up too, though not quite as much.Where this shop really shines and always has, is its Passport Photo service. This time, not only was the staff member very accurate in getting the shot, he was really friendly and helpful on the constraints of the newest regulations. Also the price was very fair and the finished product better than any in the past, but for the limited smile allowed now, which is never my style. The counter staff was also incredibly friendly and everyone there was multi tasking the whole time. I hate to dock them a star for company pricing policy, but it is their reality too when they have to tell the customers. Parking in this now underutilized shopping center is easy, even with mountains of snow this year still piled up but far from the stores,”
“John was great at helping me get my daughter’s birthday invitations printed and cut in a very timely manner. I was having issues with the online order and he helped me get that resolved quickly. Thanks John!”
“Very quick, and efficient with our shipping. Super friendly & well-versed in shipping methods & processing. Looking forward to working with Akeisha again.”
“Elise and the whole print team were so quick and efficient at taking care of my needs and adding value to my purchase. Could not recommend a print center more than here!!!!!!”
“I came here to get my passport application taken care of. I drove 32 miles and what a surprise! Best post office ever. The employees were so friendly, the people waiting were friendly, and the service was fast. I wish this could be my forever post office.”
8AM - 6:30PM
3336 Arapahoe Rd Unit B, Erie
Shipping Centers
“The guys working here are quick, helpful, and kind. Highly recommend this UPS location. Also, they have a self serve amazon returns kiosk that's very easy to use and avoids any lines.”
“I recently had a large box delivered to this UPS store, 140lbs. Josiah not only helped me load the box onto a dolly but also helped me load the box into my car. He went above and beyond to help. Thank you!”
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“This is the absolute pinnacle of postal service excellence, ESPECIALLY in the Boulder County area. Truly, on occasion when I consider moving elsewhere, I think about having to switch to a different "home" post office, and then I think better of it. They have the most pleasant staff. No matter who you work with you are provided thoughtful, efficient service and the post office is no longer a headache --- even when shipping overnight to get presents across the country by Xmas day. When our actual apartment mail boxes were compromised, Louisville Post Office and its staff provided reassurance and ensured its residents were taken care of and protected from any further risks or factors. Can't recommend coming here enough, especially if you are in Boulder proper. Worth the drive for the efficiency and quality of service.”