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“Anthony was so wonderful! He saved me money by helping me pick the right storage for my needs, was super friendly and knowledgeable, and made sure I was all set up before I left. Highly recommend Anthony. Great experience!”
“Dylan was a great help from the moment I walked in the door! Having not purchased a new phone since 2017, Dylan made the whole process a breeze and I’m very happy with my purchase.”
“I was treated with so much respect today. I didn’t feel rushed in making the decisions to make my phone look great. The staff was very warm and friendly and I felt very comfortable with them fixing my phone and making it look so cool.”
“I dropped my phone off with Kevin at 11:40 to get a new battery. It was done by 1:30, less than 2 hours later. I was very pleased with the service. Kevin was very friendly and efficient. I would highly recommend Cellular Exchange for your cell phone repairs and needs!”
“Carlos Loera provided exceptional assistance! He exhibited a thorough understanding of the various plans and patiently explained each in full detail. I truly appreciated his kindness when I was undecided about selecting the best plan and phone. Thank you for the outstanding service during my visit yesterday. I will certainly recommend my friends and family to seek assistance from you!”
“Mike helped me with all of my concerns and needs. The system was giving us problems which caused us to have to start over a couple of times, but Mike remained patient and kind. We were able to get everything situated, was much appreciated.”
“Tommy was extremely helpful getting my family new phones. He helped us save a ton of money and was easy to talk through our options in upgrading. I’d 100 percent recommend him!!”
“Been having charging problems on and off for at least a couple years now. Turns out it was from years of lint buildup. Cleaning costs $30 but the first one is free if you leave a review so can't complain.”
“I stopped at this store a few weeks ago and was able to get the information I needed to get a new line thanks to Jaime, he gave me detailed information about plans and payments. Good customer service.”
“I went in to see about having an on-going Next-Up service removed from my billing as i thought i had taken care of that online. Place was super busy as usual. Haily, in training, was very helpful to take care of my issue before her mentor could see me. She is destined to be a rising star in her future endeavors with the attitude she has.”
“Manager Mike helped myself, mom, and 2 sisters switch from Verizon to AT&T with all of us being trade-ins. Pretty seemless and he stayed after hours to help get everything squared away which was much appreciated. Great experience at this location.”
“I wouldn't normally leave a review for something like this but I just have to say how pleased I was with the experience at this store. James pretty much worked out everything perfectly in the most ideal way possible for our situation like magic. I had some complicated stuff with changing from a corporate phone number from a different service to a personal business line that I had been dreading for weeks ever since I knew I had to do it. And it went down so smoothly that I almost thought it couldn't be true! Kudos to James and his team here. Their customer service here may have booked me as an at&t customer for life honestly.”
“This place has all of your cell phone wants and needs. Love this place. Great customer service as well. Very clean atmosphere. And CU EMPLOYEES get a AWSOME discount.”
“luke is amazing very knowledgeable and will get you in and out no problems he is the best employee that the verizon has for sure after some struggles with another employee he was able to save the day”
10AM - 8PM
1590 28th St, Boulder
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“Had an excellent experience with this store. With Sean G. In particular. Extremely helpful with moving from a different carried onto a family plan. Sean is helpful and knows his stuff!! Spent hours with online support and Sean was able to solve my issues in less than 2 minutes!! One of the few times I have been happy going into a cell services store. Thank you Sean!!! Go here and ask for him if you want excellent service!!!”
“Amazing job just got my 11 pro max repaired and got a free temper glass. Dropped it off a 20 foot ledge. Dude told me 25 minutes and got it done in 15. Can’t even tell it was damaged. You guys just earned yourself a Customer.”
“Went to switch from T-Mobile to Metro by T-Mobile so I could apply for a federal assisted phone plan with out signing up with another company where I could not take my phone number with me. The switching is always a time consuming ordeal but went faster than most because the clerk was alone and other customers were needing help too. All in all it was a good experience.If you are eligible for the ACP program due to the inflation or a senior citizen you might want to check it out I will pay $10 a month for service. Since I have internet at home I didn't request data on my plan.”
“My wife and I again used T-Moblie at Flatirons. We choose this store because a few years ago we upgraded and used their service and it was a very good experience. Fast forward to January 2025, it was time to upgrade once again. The employees that helped make the upgrade possible did a tremendous job. Danny, Riley and Dominic helped us so much with the upgrade. Without their help, we couldn't have done it. Thank you Cyndi for having employees with time available to help customers. We will not go to a phone store that doesn't have a staff to assist with the purchasing of a phone and the transfer of phone data. They answered all our questions and never seemed to be in a hurry or bothered. We have been to other phone stores and you are on your own- no help whatsoever. So this Flatirons T-Mobile is the place to go.”
“I'v been a cricket customer for several years and I love the way that the store manager Joana has trained her employee Sarita they are so kind and respectful and have had a lot of patience while helping me and other customers at the same yime. They always have a way to help out their customers with their needs I haven't seen this customer service for a long time in this store. So if you need any help stop by at this location! Rose.”
“I went to this location to upgrade my phone to an A15. Online, it gave me a price of $ 155 with the activation fee and taxes. Since I wanted to pay cash. I went to this location, and she quoted a price of $210. I asked why she said the phones are cheaper online. Also, earlier this week, I got an A15 for my daughter. Her phone was destroyed by some people she used to hang out with. We got her phone for $179.00 with the case, activation fee, and taxes. I don't understand why the price for an existing customer who has been with Cricket for almost 20 years. It might be necessary to go to a new carrier. ?”
“Shout-out to Manny who got me a new phone line and out of the store within 10 minutes. Definitely recommend him and his knowledge! Also go on a Monday evening, when no one else goes!”
“Oh this att is the best most of the time the people who come into store are not there to even purchase anything mostly problems they just have no clue how to deal with I sat and waited while they helped another customer who was just being absolutely terrible and I couldn’t believe how much they were able to deal with the rude person but they were so professional and I would definitely recommend you go and do your business here because they are BEYOND PROFESSIONAL !!!!!!”
“My mom and I came in a month back with a problem that nobody in the store had ever seen, and that we had been attempting to resolve (to no avail) for years. We were admittedly not the easiest of customers. Though we ultimately did not get the resolution we hoped for, and will likely not be staying with T-Mobile, Josh and Rheanna deserve 5 stars. Josh was the first person in all these years to validate us in our continual problem with T-Mobile and, despite being new, he did everything in his power to help us. When our problem exceeded his abilities, he referred us on to his boss, Rheanna, who was equally as patient and helpful. All said we spent hours bothering these two, and they were nothing but patient and understanding.
So 0 stars for T-Mobile as a company, but 5 stars for Josh and Rheanna at this location.”
“Stopped in with my client who is handicapped and has a speech impediment. She wanted to buy a new phone. We were helped by Ricardo. He was very patient and helpful. Thank you Ricardo for making her experience quick and painless.”
“By far the best experience I've ever had at any Verizon store. The representative Nazir was super helpful even going to the length of contacting us on his day off of work just to make sure our services were provided and to walk us through our services. On top of that, he was very knowledgeable and made our experience easy as well as had a great appearance and demeanor. I will never go to another Verizon store other than this one.”
“Yoselia gave great customer service!! I had tried to pay my bill multiple times online and wasn't able to. She took care of everything for me as well showed me some of the phones. 7236 Federal Blvd location.”
“The Hispanic lady that helped me was really awesome. Rare to find decent customer service with Metro these days. I’ll definitely be switching service providers but shout out to that lady.”
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“Noel Francis was phenomenal we came in on valentines night and he helped my husband and I add my phone to his account an he did amazing and was patient!! 5 stars for him”